Field Operations Technician

5 days ago


Kansas City, Missouri, United States Lumen Full time
About Lumen

Lumen is a leading provider of telecommunications services, connecting businesses and individuals across the globe. Our mission is to deliver high-quality, reliable, and secure connectivity solutions that drive growth and innovation.

The Role

We are seeking a highly skilled Field Operations Technician to join our team in Kansas City, MO. As a Field Operations Technician, you will be responsible for installing, maintaining, and troubleshooting telecommunications equipment and networks in the field.

Main Responsibilities
  • Troubleshoot network equipment and remove/replace defective equipment to ensure optimal network performance.
  • Install and test network and customer equipment, including installation and delivery of all end-user services.
  • Perform level 1 preventive scheduled maintenance and inspections on network and critical infrastructure equipment.
  • Utilize industry-standard software and hardware to accurately locate, mark, and protect underground outside plant facilities.
  • Responsible for asset management processes and replenishment of on-site/truck materials.
Requirements
  • 2+ years' experience working with installation, test, and turn-up of telecommunications equipment, including SONET, DCS, DWDM, routers, and switches.
  • Strong technical and mechanical background with experience on the latest generation transport gear, critical infrastructure, and knowledge of locating fiber optic cable, right-of-way, and As-Builts.
  • High degree of experience and/or knowledge of at least two of the four major technician disciplines: Transmission (DS1/DS3/SONET), Switching (circuit-switching/SS7), TCP/IP (routers/higher-layer protocols), and Outside Plant (Fiber locating, OTDR, Mass Fusion Splicing, etc.).
  • Ability to quickly learn corporate databases and utilize industry-standard software and hardware.
  • Valid driver's license and satisfactory driving record.
  • High School diploma or GED.
What We Offer

Lumen offers a comprehensive benefits package, including health, life, and voluntary lifestyle benefits, as well as opportunities for professional growth and development. We are an equal employment opportunity employer and welcome applications from diverse candidates.



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