Maintenance Technician II

3 days ago

Kansas City, Missouri, United States The Amherst Group Limited Full time
About the Role

Main Street Renewal is seeking a highly skilled Maintenance Technician II to join our team. As a key member of our maintenance team, you will be responsible for responding to and repairing property issues identified by our residents throughout the branch city market.

Key Responsibilities
  • Review daily work orders and ensure all requested repair information is gathered and all necessary supplies are available.
  • Schedule daily tasks and communicate with residents on expected arrival times.
  • Complete all requested property maintenance within Main Street Renewal's service level agreement (SLA) turn-around times and scope, which includes property walks, plumbing, electrical, mechanical, HVAC, carpentry repairs, and external repairs to assets.
  • Ensure all work orders are closed out timely and communicate with the Austin Support Center and Maintenance Lead and/or Supervisor regarding the status and completion of repairs.
  • Document all completed work by taking before and after photos.
  • Track supplies and tool usage for restocking and servicing.
  • Basic knowledge of technology, with the ability to learn, adapt, and grow.
  • Perform rekeying of properties and other specific repair and/or securing work directly in the pursuit of successful property condition management.
  • An understanding of a great move-in experience and performing effective pre-move-in audits/repairs prior to a new move-in.
  • Basic level knowledge of plumbing, electrical, and carpentry work, with the expectation of development and growth; if certified in one trade, the ability to perform work internally utilizing knowledge of systems.
  • Provide exceptional customer service to MS Renewal residents.
  • Provide assistance and resources to peers as needed.
  • Maintain and understand fundamental knowledge of the business.
  • Ability and willingness to learn all aspects of the Maintenance Technician position and continue to grow and develop to the next level within the company, Maintenance Technician Lead.
  • Other duties as assigned.
Requirements
  • HS Diploma or GED.
  • Service-minded approach to all aspects of the job.
  • 2-3 years of prior maintenance experience, minimum of 1 year in maintenance with single-family or multi-family property management company.
  • Vocational/technical school and/or college considered a plus.
  • Basic knowledge of building and property management codes.
  • Knowledge of HVAC, electrical, plumbing, carpentry, lock key, and general household repairs.
  • One or more of HVAC, Plumbing, Electrical certification preferred.
  • Good communication and written skills.
  • Great organizational and customer service/satisfaction philosophy.
  • Must have a current and valid driver's license, as you will be operating a company vehicle.
  • Be at least 21 years old.
  • Must be able to multi-task in a fast-paced work environment.
About Main Street Renewal

Main Street Renewal is proud to be an Equal Opportunity Employer and committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, physical or mental disability, genetic information, or veteran status, and encourage all applicants to apply.

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