Customer Support Manager

6 days ago


Hawthorne, California, United States Neo Enterprise Full time
Job Title: Customer Support Manager

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Manager. As a key member of our promotional marketing team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:

  • Provide on-site consulting and sales support to customers during promotional marketing campaigns
  • Analyze customer product and service needs to identify opportunities for growth and improvement
  • Develop and implement strategies to enhance customer satisfaction and loyalty
  • Collaborate with cross-functional teams to ensure seamless execution of marketing campaigns
  • Identify and resolve customer issues in a timely and professional manner

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work effectively in a team environment
  • Strong organizational and time management skills
  • Self-motivated and results-driven
  • Previous experience in a customer service or sales-related role is preferred

About Neo Enterprise:

Neo Enterprise is a leading provider of customized promotional marketing services. We are committed to delivering exceptional customer experiences and building long-term relationships with our clients.



  • Hawthorne, California, United States SpaceX Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Support Specialist to join our Starlink team at SpaceX. As a Customer Support Specialist, you will be the primary point of contact for our customers, providing exceptional support and ensuring their overall experience is outstanding.Key ResponsibilitiesTriage and resolve customer issues...


  • Hawthorne, California, United States SpaceX Full time

    Customer Support AssociateAt SpaceX, we're looking for a highly skilled and motivated Customer Support Associate to join our team. As a Customer Support Associate, you will be the face of SpaceX to our customers, ensuring they have an exceptional overall experience.Responsibilities:Triage, troubleshoot, and resolve customer issues across multiple channels...


  • Hawthorne, California, United States SpaceX Full time

    Customer Support AssociateJoin SpaceX, a pioneering company in the field of space technology, as a Customer Support Associate. In this role, you will be the face of Starlink, our revolutionary satellite constellation, to our customers, ensuring they have an exceptional overall experience.Responsibilities:Triage, troubleshoot, and resolve customer issues...


  • Hawthorne, California, United States SpaceX Full time

    Customer Support AssociateAt SpaceX, we're revolutionizing the way we explore the universe, and we need talented individuals to join our team as Customer Support Associates. As a key member of our Starlink Customer Support team, you'll be the face of our company to our customers, ensuring they have an exceptional experience with our satellite...


  • Hawthorne, California, United States SpaceX Full time

    Customer Support Associate, Bilingual SpanishAt SpaceX, we're pushing the boundaries of what's possible in space exploration. As a Customer Support Associate, Bilingual Spanish, you'll be a key part of our Starlink team, delivering exceptional customer experiences and helping us achieve our mission.Responsibilities:Triage and resolve customer issues across...


  • Hawthorne, California, United States SpaceX Full time

    Customer Support AssociateAt SpaceX, we're revolutionizing the way we explore the universe, and we need talented individuals to join our team as Customer Support Associates. As a key member of our Starlink Customer Support team, you'll be the face of our company to our customers, ensuring they have an exceptional experience with our satellite...


  • Hawthorne, California, United States SpaceX Full time

    About SpaceX: SpaceX was established with the vision that a future where humanity explores the cosmos is far more thrilling than one where we remain confined to Earth. Currently, SpaceX is advancing the technologies necessary to make this vision a reality, with the ultimate aim of facilitating human life on Mars.Position Overview: As the Lead, Starlink...


  • Hawthorne, California, United States SpaceX Full time

    About SpaceX:SpaceX was established with the vision that a future where humanity explores the cosmos is far more thrilling than one where we remain Earth-bound. Currently, SpaceX is developing cutting-edge technologies aimed at making this vision a reality, with the ultimate ambition of supporting human life on Mars.Position Overview:The Customer Support...


  • Hawthorne, California, United States SpaceX Full time

    About SpaceX:SpaceX is driven by the vision of a future where humanity explores the cosmos, and we are dedicated to developing the technologies necessary to make this a reality, with the ultimate aim of enabling human life on Mars.Position Overview:As a key member of the Starlink Customer Support team, you will represent Starlink to our customers, ensuring...


  • Hawthorne, California, United States SpaceX Full time

    Job SummaryWe are seeking a highly skilled Customer Support Associate to join our Starlink team at SpaceX. As a key member of our customer support team, you will be responsible for providing exceptional support to our customers, ensuring their satisfaction and loyalty to our brand.Key ResponsibilitiesTriage and resolve customer issues across multiple...


  • Hawthorne, California, United States PetSmart Full time

    About Our StorePetSmart is a leading pet retailer with a passion for delivering exceptional customer experiences. As a Customer Engagement Manager, you will play a key role in driving sales growth and customer satisfaction in our stores.About Your RoleAs a Customer Engagement Manager, you will be responsible for leading a team of retail and pet care...


  • Hawthorne, California, United States Neo Enterprise Full time

    Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our Neo Enterprise team as a Community Outreach Trainee. As a key member of our sales team, you will be responsible for delivering exceptional customer service and support, while also driving sales growth and revenue.Key Responsibilities:Customer Service: Serve as the...


  • Hawthorne, California, United States J.C. BROMOC Corp. Full time

    Van Guide Job DescriptionThe Van Guide will work closely with the Tour Guide and clients to deliver an exceptional customer experience while on the road.Key Responsibilities:Safely support the Tour Guide and motorcycle groups while providing exceptional customer service.Work closely with the Tour Guide and Tours Department to deliver a seamless experience...


  • Hawthorne, California, United States VM Long Beach Full time

    Job OverviewVM Long Beach is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our field division, you will play a vital role in delivering exceptional customer experiences and driving business growth.Key ResponsibilitiesCommunity Outreach: Engage with prospective customers through on-site...


  • Hawthorne, California, United States VM Long Beach Full time

    Job OpportunityVM Long Beach is seeking a highly motivated and customer-focused individual to fill a full-time Customer Support Agent position within our rapidly expanding field division.Key Responsibilities:Engage with prospective customers through on-site community-based outreach events to promote our services and build relationships.Represent our clients...


  • Hawthorne, California, United States Q & D AUTOHAUS INC Full time

    Job OverviewPosition Summary: We are seeking a dedicated and proactive individual to provide essential administrative support within our organization. This role involves managing customer interactions, both in-person and over the phone, ensuring a positive experience for all clients.Key Responsibilities:Assist clients with inquiries and provide exceptional...


  • Hawthorne, California, United States Sun Pharmaceutical Industries, Inc. Full time

    Job SummaryWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Sun Pharmaceutical Industries, Inc. This role will be responsible for providing exceptional customer service to Chain, Wholesale, Distributor, and Mass Merchandiser customers for our Generic Rx sales divisions.Key ResponsibilitiesEstablish and...


  • Hawthorne, California, United States HENRYS PLUMBING & HEATING SUPPLY CO Full time

    Job OverviewWe are seeking a dedicated Administrative Support Specialist to manage essential clerical tasks and provide excellent customer service.Key ResponsibilitiesHandle incoming phone calls with professionalism.Perform various clerical duties as required.Company OverviewHENRYS PLUMBING & HEATING SUPPLY CO is a reputable supplier in the plumbing and...


  • Hawthorne, California, United States Sky One Federal Credit Union Full time

    About the RoleWe are seeking a highly skilled and customer-focused Member Service Advisor to join our dynamic team at SkyOne Federal Credit Union. As a pivotal member of our call center team, you will play a crucial role in delivering exceptional member-focused solutions and providing a seamless experience to our valued members.Key ResponsibilitiesProvide...


  • Hawthorne, California, United States Lowe's Full time

    About the RoleWe are seeking a highly motivated and customer-focused Cashier Part-Time associate to join our team at Lowe's. As a Cashier, you will play a critical role in providing an exceptional customer experience, ensuring every customer exits on a high note.Key ResponsibilitiesDeliver excellent customer service at the register, showcasing great customer...