Customer Service Representative
6 days ago
We are seeking a highly skilled and customer-focused Member Service Advisor to join our dynamic team at SkyOne Federal Credit Union. As a pivotal member of our call center team, you will play a crucial role in delivering exceptional member-focused solutions and providing a seamless experience to our valued members.
Key Responsibilities- Provide top-notch customer service to members via phone, email, and chat
- Resolve member inquiries and issues in a timely and professional manner
- Collaborate with other departments to enhance operational efficiencies and elevate the member journey
- Utilize various software and tools to effectively manage inquiries and resolve issues
We are seeking candidates who possess exceptional customer service skills, a deep understanding of financial products, and strong problem-solving abilities. If you are passionate about helping others and thrive in a fast-paced environment, we encourage you to apply.
BenefitsAs a valued member of our team, you will enjoy a comprehensive benefits package, including medical, dental, vision, 401(k), life insurance, flexible spending account, and paid time off. We are committed to supporting your growth and development, and offer opportunities for professional advancement.
Work EnvironmentOur call center operates Monday to Friday from 7:00 AM to 5:00 PM PST, and Saturday from 9:00 AM to 2:00 PM PST. We are a dynamic and supportive team, and we are excited to welcome a new member to our family.
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Hawthorne, California, United States Navy Federal Credit Union Full time{"title": "Member Service Representative", "description": "At Navy Federal Credit Union, we're looking for talented individuals to join our team as Member Service Representatives. As a key member of our team, you'll be responsible for providing exceptional service to our members, helping them achieve their financial goals, and making a meaningful impact in...