Equipment Operations Supervisor
2 weeks ago
*** THIS IS A W2 POSITION NO C2C***
Essential Qualifications:
- 2-5 years of experience in managing equipment, ideally within the Quick Service Restaurant (QSR) or hospitality sectors.
- A Bachelor's degree is mandatory; preferred fields include Business Administration, Supply Chain Management, Engineering, or similar disciplines.
- The ideal candidate should have a background in restaurant management and Profit & Loss (P&L) oversight.
- Previous experience in Development or Facilities management is advantageous.
- Demonstrated expertise in project management is required.
- Exceptional verbal communication and interpersonal skills are necessary.
- Strong analytical and problem-solving capabilities are essential.
- Proficiency in Microsoft Office Suite is expected.
Position Overview:
The Equipment Operations Supervisor is tasked with overseeing the development of new equipment as well as managing the current equipment inventory utilized in restaurant operations. This position entails project management, vendor liaison, franchisee communication, and collaboration across various functions to ensure that all equipment adheres to performance and safety standards for the organization.
Key Responsibilities:
- Oversee Kitchen Equipment development initiatives from conception to implementation using the Operations Transformation framework.
- Collaborate with vendor partners and cross-functional teams to create new kitchen equipment.
- Conduct field tests and pilot programs in alignment with the Operations Transformation agenda.
- Establish best practices for equipment usage to improve operational efficiency.
- Provide continuous support and resources to restaurant teams regarding equipment-related queries and issues.
- Coordinate with vendors and field teams to swiftly address and resolve equipment escalations.
- Monitor equipment performance and durability, leveraging data to inform status updates.
- Act as the subject matter expert for equipment inquiries within the brand.
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