Senior Technical Support Specialist
3 weeks ago
We are seeking a skilled Senior Technical Support Specialist to join our team at GovCIO. As a key member of our team, you will be responsible for providing technical support and services to our clients.
Key Responsibilities:
- Provide technical support and services to clients via phone, email, and remote access.
- Troubleshoot and resolve technical issues in a timely and efficient manner.
- Collaborate with cross-functional teams to identify and implement process improvements.
Requirements:
- Bachelor's degree in Computer Science, Information Technology, or related field.
- 2-4 years of experience in technical support or a related field.
- Strong knowledge of technical support principles and practices.
About GovCIO:
GovCIO is a team of passionate individuals who are dedicated to transforming government IT. We are committed to delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.
We are an equal opportunity employer and welcome applications from diverse candidates. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
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