Technical Support Specialist

4 weeks ago


Kansas City, Missouri, United States Insight Global Full time

Job Summary

We are seeking a skilled Technical Support Specialist to join our team at Insight Global. As a Technical Support Specialist, you will be responsible for providing top-notch support for workstation, printer, and other endpoint hardware. You will also be working closely with business stakeholders to resolve technical issues and improve overall system performance.

Key Responsibilities

* Provide technical support for workstation, printer, and other endpoint hardware
* Collaborate with business stakeholders to resolve technical issues
* Troubleshoot and resolve technical problems in a timely and efficient manner
* Stay up-to-date with the latest technology trends and advancements

Requirements

* 2+ years of experience in a help desk or technical support role
* Strong knowledge of MS Office 365 applications, including MS Teams
* Experience working with ServiceNow for a ticketing system
* Excellent communication and problem-solving skills

About Us

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

Skills and Requirements

* Help Desk / IT Support background within a healthcare environment
* Strong knowledge of MS Office 365 applications, including MS Teams
* Experience working with ServiceNow for a ticketing system
* Excellent communication and problem-solving skills

What We Offer

* Competitive salary and benefits package
* Opportunities for professional growth and development
* Collaborative and inclusive work environment

How to Apply

Qualified candidates should submit their resume and cover letter to HR@insightglobal.com. We look forward to hearing from you



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