Guest Service Associate
1 week ago
We're seeking a skilled Guest Services Associate to join our team at the Palm Springs Plaza Resort. As a key member of our hospitality team, you'll be responsible for delivering exceptional guest experiences from registration to checkout.
Key Responsibilities- Provide warm welcomes and exceptional service to guests from around the world.
- Guide guests through the registration process, issue unit keys, and provide information about the resort and local attractions.
- Process cash and credit card transactions with accuracy and efficiency.
- Balance cash receipts, perform bucket checks, and complete other cashier/money handling responsibilities.
- Complete all check-out procedures and verify that the correct charges and credits are reflected in guest folios.
- Reserve and confirm reservations for individuals and/or groups.
- Provide guests with room rate quotes and respond to their inquiries and concerns in a timely and professional manner.
- A professional appearance and a positive, can-do attitude.
- Excellent communication skills with the ability to read, write, and understand English.
- The ability to solve problems with minimal supervision.
- Basic math skills and knowledge of proper cash handling procedures.
- The ability to multitask and work in a fast-paced environment.
- Strong attention to detail and organization skills.
- Basic computer and office skills.
We offer a comprehensive benefits package, including medical, dental, vision, flexible spending accounts, life and accident coverage, disability, and a 401(k) plan with employer match. The hourly rate for this role is $17.00.
About UsAt Travel + Leisure Co., we're passionate about putting the world on vacation. Our mission is to deliver exceptional experiences for millions of travelers worldwide. We're a global company with a diverse range of brands and resorts, and we're committed to creating a workplace culture that's inclusive, supportive, and fun.
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Guest Service Associate
1 week ago
Palm Springs, California, United States Travel + Leisure Full timeAbout the RoleWe're seeking a skilled Guest Services Associate to join our team at the Palm Springs Plaza Resort. As a key member of our hospitality team, you'll be responsible for delivering exceptional guest experiences from registration to checkout.Key ResponsibilitiesProvide warm welcomes and exceptional service to guests from around the world.Guide...
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