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Sales Administration Specialist

2 months ago

West Memphis, Arkansas, United States EFCO Corp. Full time

About Us

At EFCO Corp., we are committed to overcoming challenges, envisioning innovative solutions, and delivering exceptional service. Our mission is to support those involved in constructing the world's concrete structures by providing safe, reliable, and cost-effective concrete formwork solutions. We engineer, design, manufacture, supply, and service forming and shoring products essential for concrete construction. Our Core Values—Quality, Innovation, Integrity, and Super Service—guide our interactions with customers and define our professional standards.


Key Responsibilities

  • Provide comprehensive administrative support for district sales, including data entry for contracted orders and management of executed contracts and related documentation.
  • Ensure the Territory Manager utilizes appropriate sales tools effectively, maintaining accuracy in SalesForce and PP.Net, and confirming necessary approvals.
  • Notify customers electronically within stipulated timeframes, ensuring all invoicing, down payments, security deposits, and lien bond information are communicated to facilitate the contracting process.
  • Handle various administrative tasks such as answering calls, welcoming customers, managing schedules, organizing meetings and office events, arranging travel and accommodations, maintaining district files, and supporting district personnel.
  • Manage inventory of office supplies, EFCO Gear, 3D printing materials, and oversee the upkeep of office equipment.
  • Maintain customer accounts receivable balances, fostering relationships to ensure timely collection processes are completed, and assist with customer requests for waivers, W-9 forms, and Certificates of Insurance.
  • Update and maintain the customer contact database, ensuring accuracy of company logos and contact information.
  • Train and support the use of sales tools, including SalesForce, Project Plan, EFCO Online, Invoice Retrieval, and SharePoint.
  • Coordinate pre-employment screenings for potential candidates, ensuring all necessary paperwork and equipment are prepared prior to their start date.
  • Perform additional job-related duties and special projects, including maintaining mailing lists and providing phone backup support.

Qualifications

  • High school diploma or equivalent required.
  • Experience in sales, collections, or administrative support is advantageous.
  • Strong interpersonal and written communication skills, with the ability to prioritize tasks and adapt to changing daily responsibilities.
  • Notary Public certification is required.
  • Proficiency in Microsoft Word, Excel, and PowerPoint, with a typing speed of 70 words per minute.
  • Familiarity with Outlook or Access is a plus.
  • Detail-oriented with strong numeric and alpha skills, along with effective filing and recordkeeping abilities.
  • Ability to work independently while maintaining confidentiality.
  • No travel is required.

Note: Final candidates will be required to pass a post-offer pre-employment physical and drug screening.

Equal Opportunity Employer

We participate in E-Verify.