Lead Technical Consultant
2 weeks ago
Work Arrangement:
Hybrid
Location:
Hybrid - Kohler, WI
Opportunity Overview:
As a Lead Technical Consultant, you will play a pivotal role in ensuring that the requirements of our Kitchen & Bath North America (KBNA) B2B stakeholders are effectively transformed into actionable technical specifications. This position involves close collaboration with the Solution Architect and the team to explore ways to enhance our Salesforce platform and elevate the overall customer experience.
Key Responsibilities:
- Operate with minimal supervision from the KBNA DX B2B team while receiving guidance from senior colleagues.
- Ensure that stakeholder requirements are accurately converted into actionable technical specifications.
- Collaborate with the team to identify strategies for scaling our Salesforce platform and enhancing the customer journey.
- Partner actively with the Solution Architect and engage in the Software Development Lifecycle (SDLC), encompassing requirements gathering, analysis, design, testing, and implementation of various initiatives.
- Develop a comprehensive understanding of business processes and how Salesforce supports our internal and external stakeholders across the KBNA organization.
- Utilize critical thinking skills to analyze and resolve issues, making informed decisions that yield positive outcomes.
- Assess the implications of proposed solutions across the organization and identify potential obstacles to change.
- Create use cases to illustrate business requirements for relevant stakeholders.
- Work closely with the Solution Architect to collaboratively propose solutions that prioritize user needs in decision-making.
- Collaborate with partner and program management, along with the Solution Architect, to establish roadmap priorities and deliver on them to enhance stakeholder experiences and provide effective solutions.
Qualifications:
- Minimum of 3 years of experience in developing Salesforce customizations (Apex/VF), integrations, and executing data migrations.
- At least 2 years of experience in designing the technical architecture for complex Salesforce implementations.
- Basic understanding of ERP systems.
- Willingness to learn new technologies and their applications in business contexts.
- Ability to identify and comprehend complex challenges and devise effective solutions.
- Strong written and verbal communication skills, with the capability to present to senior management.
- Excellent organizational and analytical abilities.
- In-depth knowledge of core features of the Salesforce platform, including Sales, Service, and Flow.
- Experience in collaborating closely with business stakeholders to understand processes, propose industry-standard changes, and identify solutions to simplify and innovate systems and workflows.
- Proficiency in documenting and presenting visualizations that accurately depict complex processes for the intended audience.
- Exceptional communication skills to translate functional requirements into technical specifications and vice versa.
- Detail-oriented, inquisitive, and self-motivated, with the ability to work independently and as part of a team.
- Experience in an Agile work environment.
Compensation and Benefits:
The salary range for this position is competitive and may vary based on factors such as experience, education, and work location. Available benefits include medical, dental, vision, and 401k.
About Kohler:
Kohler is committed to fostering a diverse and inclusive workplace, empowering each associate to #BecomeMoreAtKohler. We offer a comprehensive total rewards package to support your health and well-being, along with opportunities for career growth and development. With a global team of over 30,000 leaders, we are dedicated to driving meaningful change in our mission to help individuals lead gracious, healthy, and sustainable lives.
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