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Change Management Leader

2 months ago

Kohler, Wisconsin, United States KOHLER Full time
About the Role

We are seeking a highly skilled Change Management Leader to join our team at KOHLER. As a key member of our Technology Governance Office, you will play a critical role in ensuring that IT projects and strategic initiatives incorporate effective change management, communication, and training plans.

Key Responsibilities
  • Champion and continuously improve the established framework for change management and communication to be used for all IT projects and strategic initiatives.
  • Act as the change management lead on IT projects and initiatives, utilizing the change management framework as outlined in the TGO Resource Hub.
  • Responsible for the delivery, facilitation, design, development, and implementation of content to support project change management and communication needs.
  • Responsible for the execution of change management scope, schedule, and budget.
  • Create and/or edit change management toolkits, training materials, communications, and resources to help project adoption by associates.
  • Create documentation and other self-study materials such as job aids and user guides.
  • Consult with management, business partners, and project teams to determine appropriate solutions for communication, training, and change management.
  • Work with global cross-functional teams to identify unique business/regional needs while balancing the overall purpose and business requirements of the identified project.
  • Partner with IT executives on change management and communications needs for their teams and stakeholders.
  • Consult on organizational communications, stakeholder communications, thought leadership, and communication plans.
  • Develop creative communications, presentations (e.g., town halls), and other materials as needed.
  • Connect regularly with Director Internal Associate Communications and communication peers within KOHLER's business units to seek opportunities to showcase or educate on IT initiatives.
  • Maintain and update the About IT SharePoint page as the organization evolves.
  • Research, write, and publish engaging articles (IT Success Stories) on KOHLER Now celebrating IT teams' achievements and involvement on projects that make a positive impact in KOHLER.
  • Continuously research, evaluate, and use best change management models suitable for the KOHLER work environment and culture. Attend change management and internal communications conferences and continue building knowledge.
  • Own and execute monthly Leadership Group Update.
Requirements
  • Bachelor's degree in communications, marketing, or journalism.
  • Experience and knowledge of change management principles, methodologies, and tools.
  • Experienced with leading change management at a project level.
  • Proven experience conducting and executing a stakeholder assessment and strategy.
  • Has a systematic approach to seeking feedback and incorporating it into a change management program.
  • Must have excellent verbal and written communication skills.
  • Excellent presentation and delivery skills, developing communication plans, and deliverables (e.g., email, PowerPoint, visual media, etc.).
  • Ability to design in a variety of media/delivery methods.
  • Self-starter and possesses flexibility to work in a fast-paced, fast-changing environment and ambiguous situations, with proven ability to succeed with little direction.
  • Ability to handle the day-to-day management and prioritization of workload, and resolution of problems and issues.
  • Experience managing project team deliverables and implementing action plans to meet objectives.
  • Ability to work in cross-functional teams, communicate with colleagues in both business and technical roles, and develop processes that scale across the IT organization.
  • Excellent influencing, leadership, conflict resolution, and people skills.
  • Certificate in change management from a change management certifying body a plus.
  • Further education in business administration, operations, or project management a plus.
  • Requires 3-5 years in change management and internal associate communications or in similar fields.