Reservations Coordinator
2 weeks ago
Responsibilities:
* Process all reservation requests, changes, and cancellations in a timely and efficient manner
* Identify guest reservation needs and determine the most suitable room type and rate
* Explain guarantee, special rate, and cancellation policies to callers
* Accommodate and document special requests
* Answer questions about property facilities and room accommodations
* Follow sales techniques to maximize revenue
* Communicate information regarding designated VIP reservations
* Input and access data in reservation systems
* Respond to any challenges found for accommodating rooming requests
* Oversee accuracy of room blocks and reservations
* Input group rooming lists using reservation systems
Requirements:
* High school diploma or G.E.D. equivalent
* At least 1 year of related work experience
* Excellent communication and customer service skills
* Ability to work in a fast-paced environment
* Proficiency in reservation systems
If you are a motivated and detail-oriented individual who is passionate about delivering exceptional guest service, we encourage you to apply for this exciting opportunity.
Marriott International is an equal opportunity employer and welcomes applications from diverse candidates.
The Autograph Collection is a growing portfolio of independent hotels that offer unique and memorable experiences. As a member of our team, you will have the opportunity to work with a diverse range of guests and colleagues, and to contribute to the success of our brand.
We offer a competitive salary and benefits package, as well as opportunities for career growth and development.
If you are interested in this role, please submit your application, including your resume and a cover letter, to [insert contact information].
Thank you for considering this opportunity to join our team.
Sincerely,
[Your Name]"}
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