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Reservations Coordinator

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St Petersburg, Florida, United States Davidson Hospitality Group Full time

Davidson Hospitality Group is seeking a skilled Reservations Agent to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests. Your duties will include answering phone calls and emails to book reservations, maintaining accurate records of reservations and cancellations, and collaborating with other departments to ensure guest satisfaction. You will also have the opportunity to upsell additional services and amenities, and resolve any guest complaints or issues in a timely and professional manner. If you are a detail-oriented and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.