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Administrative Assistant
2 months ago
We are seeking a highly organized and detail-oriented Insurance Agency Administrator/sales assistant to join our dynamic team at Allstate Insurance Agency - Sharlene Wulleman. As a key member of our team, you will play a crucial role in ensuring the smooth day-to-day operations of our agency.
Key Responsibilities- Client Support: Serve as the first point of contact for clients, answering calls and emails promptly. Assist clients with inquiries, policy updates and rewrites, claims processing, and general service needs.
- Administrative Duties: Maintain and update client records in the agency management system. Process insurance applications, renewals, endorsements, and cancellations accurately and in a timely manner.
- Team Support: Collaborate with insurance agents to ensure timely follow-up on client requests. Coordinate internal communications and assist with training or team meetings.
- High school diploma or equivalent.
- Prior experience in an administrative or customer service role (insurance experience is a plus).
- Proficient with office software, especially Microsoft Office Suite.
- Familiarity with insurance software is a plus.
- Competitive salary and benefits package.
- Opportunity to grow and advance within a supportive, team-oriented environment.
- Comprehensive training and ongoing professional development.
