Technical Support Engineer
2 weeks ago
Industry Focus:
Advanced Manufacturing and Automation Technologies
Why Explore this Career Opportunity:
- Attractive salary package inclusive of health, dental, and vision benefits
- 401k plan with employer matching
- Comprehensive training programs at various global locations
- Work in a diverse, independent, and supportive team environment
- Opportunities for professional development and advancement within the company
- Occasional travel to headquarters for training and product orientation
Key Responsibilities:
- Maintenance and servicing of new and existing systems across North America
- Deliver technical and application support for clients both onsite and remotely
- Execute installation, commissioning, preventive maintenance, troubleshooting, repairs, calibrations, upgrades, and retrofits on various systems
- Provide onsite assistance for hardware and software products, along with remote troubleshooting and error analysis
- Showcase system functionalities, conduct customer training, and evaluate system performance
Essential Qualifications:
- Familiarity with electronics manufacturing, automation, PCB assembly, and/or 2-4 years of relevant experience preferred
- Associate's degree or equivalent technical experience of 2-4 years in field service
- Ability to comprehend and interpret detailed documentation, drawings, and specifications
- Proficient in using test equipment and hand tools
- Strong customer service, problem-solving, decision-making, and analytical capabilities
Preferred Qualifications:
- 2-4 years of experience in field service roles
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook)
- Self-motivated, independent, and solution-focused work ethic; strong organizational skills
- Basic understanding of OSHA regulations and workplace safety
- Willingness to travel nationally and internationally approximately 70%-80%
At Nano Dimension, we are committed to fostering a fair and transparent hiring process. We value candidate privacy and promote equal opportunity employment. If you encounter any employer not adhering to these principles, please inform us immediately.
We are not the Employer of Record for this position. Our role is to connect exceptional candidates with a leading employer.
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