Front Office Associate
2 weeks ago
Hourly Pay Rate: $19.02
Join the Sacramento Marriott Rancho Cordova, a distinguished full-service hotel featuring 14,000 square feet of versatile meeting space and comprehensive catering services. Our on-site Starbucks offers exclusive discounts to team members, enhancing the work experience. We pride ourselves on being a top-rated hotel on TripAdvisor in Rancho Cordova, conveniently situated between Sacramento and Folsom with accessible freeway and light rail connections.
The Sacramento Marriott Rancho Cordova is in search of a dedicated Front Desk Agent to become part of our exceptional team. This role is pivotal in delivering outstanding service to our guests, from the moment they make a reservation until their departure. Responsibilities include addressing guest inquiries, fulfilling requests, and resolving complaints, as well as promoting guest rooms, food and beverage options, and seasonal hotel specials. Flexibility to work morning, evening, or mid shifts is essential for this position.
BENEFITS:
- Medical coverage (Anthem/Kaiser)
- Dental insurance (Aetna)
- Vision care (VSP) and Life insurance (The Hartford)
- Voluntary benefits including Accident, Critical Illness, Hospital Indemnity, and Supplemental Life (The Hartford)
- 401K Retirement Plan with a 4% match and immediate 100% vesting (Transamerica)
- Paid Vacation, Holidays, and Sick Leave
- Room Discounts with any Marriott Brand Hotel (31 different brands globally)
- Additional Room Discounts for select hotels within our portfolio
- 1-2 years of experience in Hotel Front Desk or Guest Services preferred
- 1-2 years of customer service experience required
- Relevant military experience in a similar role
- High School Diploma or GED equivalent
- Must be at least 18 years of age
- Able to thrive in a fast-paced environment
- Strong communication skills
- Experience in a team-oriented setting
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