Front Desk Coordinator

3 days ago


Rancho Mirage, California, United States Cambridge Health Full time
{"title": "Front Desk Receptionist", "description": "Job Summary

We are seeking a highly organized and detail-oriented Front Desk Receptionist to join our team at Cambridge Health. As a key member of our front office team, you will be responsible for providing exceptional customer service to residents, family members, and visitors, while maintaining a safe and welcoming environment.

Key Responsibilities
  • Answer and direct phone calls, ensuring timely and effective communication
  • Maintain accurate records and files, both physical and digital
  • Provide administrative support to other departments as needed
  • Manage the front desk area, including greeting visitors and directing them to the appropriate office or resident room
  • Operate the paging/telephone system, ensuring seamless communication
  • Issue and collect identification badges as guests sign in and out
  • Report any suspicious persons or incidents to a supervisor immediately
  • Perform other administrative duties, such as typing, filing, and posting to accounts
Requirements
  • High school diploma or equivalent required
  • Minimum 1 year of clerical and phone experience
  • Ability to type 45 words per minute with minimal errors
  • Proficiency in Microsoft Office Outlook and Word
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a fast-paced environment
Working Conditions

This role may require frequent interruptions, working with residents, family members, and government agencies, and occasional work beyond scheduled hours. The successful candidate must be able to move intermittently throughout the day, stand, bend, and reach, and sit for prolonged periods while working on a computer.

", "lang_code": "en-US"}

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