Technical Support Associate

2 weeks ago


New York, New York, United States Original X Productions Full time
Job Overview

Original X Productions specializes in delivering immersive entertainment experiences across the globe, including popular attractions like The FRIENDSTM Experience and The Office Experience. We are in search of dedicated individuals who embody our core values of excellence, prioritize safety, and embrace a fun-loving spirit in their work.

Position Summary:

We are looking for Technical Support Associates to assist in maintaining the technical aspects (audio, video, and operational) of our attractions while ensuring the environment remains clean and inviting. The ideal candidate thrives in a dynamic setting and possesses the technical expertise necessary for facility operations.

This part-time role offers a competitive hourly wage.

Key Responsibilities:

  • Collaborate with the Technical Services leadership team to ensure all operational elements function seamlessly.
  • Maintain a clean and welcoming atmosphere for our guests.

• Ensure the cleanliness of the exhibit by performing tasks such as sweeping, wiping down displays, and disposing of waste.

• Adhere to health and safety protocols, ensuring all staff areas are equipped with necessary disinfectants and protective materials.

• Keep exhibits spotless and free from smudges or fingerprints.

• Maintain restrooms to the highest standards.

  • Conduct preventative maintenance on essential systems to uphold venue quality.
  • Perform repair work on various elements of the attraction.
  • Assist with onsite security to ensure a safe environment.
  • Provide information and answer questions regarding the attraction.
  • Support exhibit operations and undertake additional duties as required to enhance guest experiences.

Qualifications:

  • Must be fully vaccinated against Covid-19.
  • Ability to remain standing for extended periods.
  • Availability to work a minimum of two shifts, including at least one weekend day.
  • Capability to navigate within the exhibit space.
  • Frequent lifting and moving of items weighing up to 50 pounds.
  • Regular operation of audio, video, and lighting equipment.
  • Flexibility to work varied hours, including evenings, weekends, and holidays.

Desired Skills:

  • Excellent communication abilities.
  • Strong organizational and detail-oriented mindset.
  • Proficient multitasking skills.
  • Dependable and proactive team player.

Preferred Experience:

  • High school diploma or equivalent; some college experience is a plus (current students are encouraged to apply).
  • Prior experience with show elements such as lighting, audio, or visual technologies.
  • Familiarity with basic hand and power tools.

Benefits:

  • Flexible scheduling options.
  • Paid sick leave.

Why Join Original X Productions:
We are dedicated to creating memorable experiences for our fans. Our mission is to spread joy and happiness. We are an equal opportunity employer and welcome applicants from diverse backgrounds, including individuals with disabilities.

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