Spanish Customer Service Specialist

4 days ago


Wichita, Kansas, United States Mass Markets Full time
About Mass Markets

Mass Markets is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients.

Job Description

We are seeking a highly skilled Spanish Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients in Spanish.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide product information and support to customers
  • Collaborate with internal teams to resolve customer issues
  • Meet or exceed customer satisfaction targets

Requirements:

  • Fluency in Spanish and English
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • High school diploma or equivalent required

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • Collaborative and dynamic work environment


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