Customer Service Representative

2 days ago


Wichita, Kansas, United States Sherwin-Williams Full time
About the Role

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our retail store team, you will be responsible for providing exceptional customer service, building strong relationships with wholesale and retail customers, and driving sales growth through effective product recommendations and sales techniques.

Key Responsibilities
  • Provide exceptional customer service, ensuring high levels of customer satisfaction and loyalty
  • Assist customers in person and over the phone, determining their needs and presenting appropriate products and services
  • Build productive trust relationships with wholesale and retail customers, understanding their needs and preferences
  • Process sales transactions accurately and consistently, adhering to company policies and procedures
  • Meet and exceed sales goals on a monthly, quarterly, and yearly basis, driving business growth and revenue
  • Maintain precise work order files and formulas, ensuring accurate inventory management and control
  • Pull and stock products from the sales floor or warehouse, maintaining a clean and organized store environment
  • Tint and mix products as needed, to customer specifications, ensuring high-quality results
  • Load and unload delivery trucks, assisting with inventory management and logistics
  • Assist in making deliveries as needed, ensuring timely and efficient service
  • Maintain in-stock and presentable condition assigned areas, adhering to company standards and expectations
  • Remain knowledgeable on products offered, discussing available options and features with customers
  • Comply with inventory control procedures, ensuring accurate tracking and management of stock levels
  • Suggest ways to improve sales, driving business growth and revenue through innovative ideas and strategies
Requirements
  • Must be at least 18 years of age
  • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
  • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
  • Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation
Preferred Qualifications
  • Have a valid, unrestricted driver's license
  • Have at least a high school diploma or GED
  • Have at least one year of experience working in a delivery, retail, or customer service position
  • Have previous work experience selling paint and paint-related products
  • Have previous work experience operating tinting and mixing equipment
  • Ability to read, write, comprehend, and communicate in more than one language
  • Ability to read, write, comprehend, and communicate in Spanish


  • Wichita, Kansas, United States Pilot Freight Service Full time

    **Customer Service Opportunity at Pilot Freight Services****Job Summary**Pilot Freight Services is seeking a part-time Customer Service Representative to join our team in McAllen, TX.**Key Responsibilities:**• Communicate effectively with customers, cartage agents, and station personnel.• Provide accurate rate quotes for shipments.• Track and resolve...


  • Wichita, Kansas, United States Pilot Freight Service Full time

    Job Summary:The Customer Service Agent 2 is responsible for providing exceptional customer service to all callers. They answer incoming calls and troubleshoot any issues, ensuring a high level of satisfaction for our customers.Key Responsibilities:Provide timely and effective resolution to customer inquiries and issuesAssist pilot stations and cartage agents...


  • Wichita, Kansas, United States Southwest National Bank Full time

    {"title": "Customer Service Representative", "content": "Customer Service RepresentativeAt Southwest National Bank, we are committed to providing exceptional customer service to our valued customers. As a Customer Service Representative, you will play a vital role in ensuring that our customers receive the highest level of service and...


  • Wichita, Kansas, United States Sherwin-Williams Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Sherwin-Williams. As a Customer Service Representative, you will be responsible for providing exceptional customer service, answering customer inquiries, and resolving customer concerns in a timely and professional manner.Key...


  • Wichita, Kansas, United States Bowers Plumbing Company Full time

    {"title": "Customer Service Representative", "description": "Customer Service RepresentativeWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, addressing their inquiries,...


  • Wichita, Kansas, United States Wichita Federal Credit Union Full time

    {"Job Title": "Customer Service Representative", "Job Summary": "We are seeking a highly skilled Customer Service Representative to join our team at Wichita Federal Credit Union. As a Customer Service Representative, you will be responsible for providing exceptional service to our members by answering their questions, resolving their issues, and helping them...


  • Wichita, Kansas, United States Kroger Full time

    {"Job Title": "Customer Service Representative", "Job Summary": "We are seeking a highly skilled Customer Service Representative to join our team at Dillons. As a Customer Service Representative, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.Responsibilities:* Provide friendly...


  • Wichita, Kansas, United States State of Kansas Full time

    Job Summary:The State of Kansas is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through our call center.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional...


  • Wichita, Kansas, United States Andre Hale Full time

    About Our AgencyAndre Hale is a dynamic and growth-oriented insurance agency that helps customers with their insurance and financial services needs. Our team is comprised of results-oriented individuals who are serious about their development and work hard to reach our goals together as a team.Job SummaryWe are seeking a highly motivated and customer-focused...


  • Wichita, Kansas, United States Genuine Parts Company Full time

    Job Summary:The Customer Service Representative is responsible for providing exceptional customer service and support to clients of Genuine Parts Company. This role involves accurately fulfilling customer orders, managing incoming customer calls, and building strong relationships with customers to drive repeat business.Key Responsibilities:Respond to...


  • Wichita, Kansas, United States LanceSoft Full time

    Job Summary:LanceSoft is seeking a highly skilled and detail-oriented Customer Service Representative to join our team. As a key member of our operations team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Conduct technical and administrative support activities for service operations and...


  • Wichita, Kansas, United States Genuine Parts Company Full time

    Job Summary:The Customer Service Representative is responsible for providing exceptional customer service and support to our valued clients. This role involves accurately fulfilling customer orders, managing incoming customer inquiries, and ensuring timely resolution of customer issues.Key Responsibilities:Respond to customer inquiries and provide accurate...


  • Wichita, Kansas, United States Pratt Industries Full time

    About the Role:We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Pratt Industries. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, ensuring that their needs are met and exceeded.Key Responsibilities:Respond to customer inquiries...


  • Wichita, Kansas, United States Winston Brands, Incorporated Full time

    **Job Summary**Winston Brands, Incorporated is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our Contact Center, you will be responsible for providing exceptional customer service and support to our clients.**Key Responsibilities**• Respond to customer inquiries and resolve issues in a...


  • Wichita, Kansas, United States Lowe's Full time

    **Job Summary**We are seeking a highly skilled and customer-focused individual to join our team as a Full Time Customer Service Representative at Lowe's. As a key member of our retail team, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.Key Responsibilities:Assist customers...


  • Wichita, Kansas, United States Winston Brands, Incorporated Full time

    Job SummaryWe are seeking a highly skilled Customer Care Representative to join our team at Winston Brands, Incorporated. As a key member of our contact center, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesProcess customer orders and respond to inquiries in a timely and professional...


  • Wichita, Kansas, United States Intrust Financial Corporation Full time

    Job Summary:The Digital Customer Service Representative is a key member of our team at Intrust Financial Corporation, responsible for delivering exceptional customer experiences through various digital channels. This role requires a unique blend of technical skills, business acumen, and interpersonal abilities to provide timely and effective solutions to...


  • Wichita, Kansas, United States Golden Corral Full time

    Job SummaryWe are seeking a friendly and energetic Customer Service Representative to join our team at Golden Corral. As a Customer Service Representative, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a positive dining experience.Key ResponsibilitiesGuest Service:Greet guests as...


  • Wichita, Kansas, United States Americold Full time

    Americold is seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met and exceeded.Key Responsibilities:Respond to customer inquiries and complaints in a timely and professional mannerProvide...


  • Wichita, Kansas, United States Winston Brands, Incorporated Full time

    **Job Summary**We are seeking a highly skilled Customer Care Representative to join our team at Winston Brands, Incorporated. As a key member of our Contact Center, you will be responsible for providing exceptional customer service and support to our clients.**Key Responsibilities**Process customer orders and respond to inquiries in a professional and...