Spanish Customer Service Representative
2 days ago
We are seeking a highly motivated and customer-focused Spanish-speaking Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving customer complaints, and ensuring customer satisfaction.
Key Responsibilities:- Handle inbound and outbound customer calls in a professional and courteous manner
- Listen to customer concerns and respond accordingly
- Research and resolve customer issues in a timely and efficient manner
- Document customer interactions and update customer records as necessary
- Collaborate with internal teams to resolve customer issues and improve customer satisfaction
- High school diploma or equivalent required
- 1+ year of customer service experience preferred
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and meet productivity standards
- Fluency in Spanish required
- Competitive hourly rate
- Opportunities for career advancement
- Comprehensive training program
- Collaborative and dynamic work environment
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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