Spanish Customer Service Representative

2 days ago


Wichita, Kansas, United States MCI Careers Full time
Job Title: Spanish Customer Service Representative

We are seeking a highly motivated and customer-focused Spanish-speaking Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving customer complaints, and ensuring customer satisfaction.

Key Responsibilities:
  • Handle inbound and outbound customer calls in a professional and courteous manner
  • Listen to customer concerns and respond accordingly
  • Research and resolve customer issues in a timely and efficient manner
  • Document customer interactions and update customer records as necessary
  • Collaborate with internal teams to resolve customer issues and improve customer satisfaction
Requirements:
  • High school diploma or equivalent required
  • 1+ year of customer service experience preferred
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and meet productivity standards
  • Fluency in Spanish required
What We Offer:
  • Competitive hourly rate
  • Opportunities for career advancement
  • Comprehensive training program
  • Collaborative and dynamic work environment

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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