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Customer Service Representative

2 months ago


Wichita, Kansas, United States Southwest National Bank Full time
{"title": "Customer Service Representative", "content": "Customer Service Representative

At Southwest National Bank, we are committed to providing exceptional customer service to our valued customers. As a Customer Service Representative, you will play a vital role in ensuring that our customers receive the highest level of service and support.

Responsibilities:
  • Answer and direct telephone calls in a friendly and professional manner
  • Maintain a friendly and helpful demeanor when interacting with customers
  • Use a computerized switchboard system to efficiently manage customer inquiries
  • Taking and relaying messages to ensure seamless communication
  • Greet customers and visitors in a welcoming and courteous manner
Requirements:
  • High School Diploma or Equivalent
  • Bilingual (Spanish and English)
  • Excellent communication and interpersonal skills
Benefits:
  • Paid vacation, sick and bereavement leave, plus 11 paid holidays
  • Paid-time off to engage monthly with community organizations
  • Free or discount banking services including loan rate discounts

We are an equal opportunity employer and welcome applications from diverse candidates. If you are interested in this opportunity, please submit your resume to us. We look forward to meeting you.", "lang_code": "en-US"}