Full-Time Leasing Consultant
3 days ago
We are a dynamic property management firm dedicated to delivering exceptional service to our residents and communities. Our portfolio encompasses over 6,000 doors across Kentucky, Tennessee, and Georgia, and we're committed to fostering a culture of teamwork, integrity, and continuous improvement.
Job SummaryWe're seeking a highly motivated and results-driven Leasing Consultant to join our team. As a key representative of our company, you will be responsible for building relationships with potential residents, driving traffic and leasing, and embodying our core values.
Responsibilities- Develop and maintain relationships with potential residents through effective communication and personalized service
- Identify and pursue new opportunities to improve traffic and leasing, while maintaining a positive and professional image of the community
- Track lead sources and provide insights on effective trends to inform business decisions
- Ensure vacant units are ready for showings and move-ins by conducting thorough inspections
- Perform background checks, reference letters, rental history, and income verification for prospective residents
- Guide residents through the move-in process, explaining lease terms, security deposit expectations, and other essential procedures
- Provide exceptional customer service, actively listening to residents and prospects to offer helpful solutions
- Exemplify our core values of teamwork, balance, dedication, and drive, knowledge and self-improvement, honesty and integrity, charity, and fun
- Possess great energy, enjoy challenges, and consistently set and achieve new goals
- Effective listener with strong communication and presentation skills
- Professional written and verbal communication skills
- Interpersonal savvy with strong communication and presentation skills
- Computer skills to operate computers and other technological devices to access email, websites, and company software
- Ability to prioritize, multi-task, work in a fast-paced environment, and meet deadlines
- 3+ years leasing consultant experience, minimally 3 years customer service experience
- Appfolio experience, preferred
- Solid understanding of Fair Housing regulations
We are an equal opportunity employer and welcome applicants from all backgrounds and experiences. Our organization prohibits discrimination and harassment of any kind, and we are committed to providing a work environment free of discrimination and harassment.
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