Automotive Electronics Consultant

1 week ago

Goodlettsville, Tennessee, United States CarTronics Full time


Are you enthusiastic about automobiles and enjoy engaging in conversations about them? Do you dedicate your time to enhancing your personal vehicle? If you possess a solid foundation of automotive knowledge and are eager to expand it, this exceptional career opportunity merges work with your passion.


Step away from monotonous service roles focused solely on routine maintenance and transform your hobby into a fulfilling career. We are in search of a Sales Professional who shares our love for Cars, Trucks, and other automotive innovations. This team member will represent our brand and ensure a remarkable experience with every interaction.

Sales expertise is essential to identify what the client truly desires and to
impress them with the limitless options our company provides for vehicle enhancements and accessories.

While our main focus is on automotive electronics, we also excel in a variety of vehicle accessories, and our team of certified technicians is ready to help turn your vision into a reality that you can proudly present to your clients.


Key Responsibilities


As a Product Specialist at CarTronics, your primary role will be to assist and engage customers both in-store and through various communication channels, employing customer service techniques tailored to our industry.


Your responsibilities will include:

  • Gaining knowledge about our core product categories by completing the
    Product Technology Specialist Certification, which we will fund.
  • Learning and applying our proven sales strategies to serve customers effectively and maximize sales opportunities.
  • Utilizing our web-based Point of Sale and Inventory system to locate parts and generate detailed estimates for clients.
  • Ensuring that clients feel comfortable and confident with our company and the upgrades they are considering.
  • Delivering exceptional customer service from the first interaction through to delivery and follow-up, including keeping clients informed about their vehicle's status.
  • Managing the retail store's inventory and maintaining a clean and organized showroom.
  • Driving sales. You must be a closer, as not every client is aware of the full range of offerings we provide. We seek team members who are self-motivated and capable of achieving sales targets.

Qualifications

  • Must maintain a positive attitude daily and possess a willingness to learn new concepts and ideas.
  • Excellent communication skills are required, along with the ability to empathize with customers' needs and negotiate mutually beneficial solutions.
  • Strong problem-solving skills and the ability to independently research vehicle solutions are essential.
  • Comfortable using a computer for various tasks and proficient in typing.
  • Must be at least 18 years old.
  • Availability to work five days a week, including Saturdays, is necessary.

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