Sales Training Director

2 weeks ago

Tampa, Florida, United States LSP Holdco LLC Full time
Job Description

About the Role:

We are seeking a highly experienced Sales Training Senior Director to lead our sales training programs across 20+ partners. This role requires a strategic focus on developing platform-wide sales training programs, as well as a hands-on approach to directly lead training programs at Partner companies. This includes onsite and virtual training modalities across our Partner network.

Key Responsibilities:

  • Develop and Implement: Design and deliver sales training programs customized for different partner levels, with clear ROI tied to measurable KPIs such as close percentage, average ticket, discounting percentage, revenue, etc.
  • Best practices: Leverage industry best practices on sales training, cross-selling, choice presentations, and compensation schemes to drive sales growth, improve customer experience, and incentivize the right behaviors.
  • Coach and Mentor: Conduct engaging training sessions and provide hands-on coaching.
  • Track and Analyze: Monitor and evaluate training outcomes through feedback, performance metrics, and results analysis. Use insights to refine and enhance training programs.
  • Collaborate with Leadership: Work with local Partner leadership, LSP regional leadership, and other stakeholders to identify training needs, align programs with strategic goals, and ensure continuous improvement.
  • Facilitate Onboarding: Provide training tools and frameworks for Partner companies to effectively onboard new sales-oriented employees, minimizing ramp-up time and speeding up time to productivity.

Qualifications:

  • 10+ years of overall experience in residential sales, preferably with a focus on residential services including HVAC, plumbing, electrical, pest control, roofing, solar, etc.
  • 5+ years proven experience in a sales training capacity with a focus on residential services industry.
  • Proficient in creating scalable and actionable training programs that can be delivered through multiple modalities (in-person, virtual, self-paced, etc.).
  • Strong business acumen, with a track record of driving growth and profitability.
  • Exceptional leadership and team-building skills, with the ability to motivate and inspire others.
  • Ability to capture an audience with interactive programming.
  • Knowledge of the home service industry and related regulatory requirements.
  • Proficiency in using technology and software systems to drive operational efficiencies.

Interpersonal Qualifications:

  • Customer service focus and mindset, putting our employees and Partners first, with excellent ability to communicate and develop relationships.
  • Exceptional problem-solving and conflict resolution abilities to improve things both big and small.
  • Highly organized, ability to act quickly while still having attention to detail.
  • Hold yourself to a higher standard and exhibit a high level of integrity.

Why You'll Want to Work Here:

  • We live by our core values every day – winning together, performance over politics, and today not tomorrow.
  • Performance pay directly tied to results – get what you deserve.
  • Benefits you will use – full medical, dental, and vision packages, including fully employer-paid options.
  • Secure your financial future – 401(k) with company match.
  • Work with a company that operates at the speed of a startup with the investment backing of institutional investors.
  • We invest in your future – leadership training that directly results in bigger career opportunities.
  • Learn on the job – continuous education stipends available.

We exist to serve our Partners and fuel their success. Our role is to create unmatched growth opportunities for our brands so they can better serve their employees, their customers, and their communities. We do this by providing a wide range of world-class resources to support and enhance our local management teams. LSP is guided by three core values – winning together, performance over politics, and today not tomorrow. LSP is backed by Gridiron Capital, a private equity firm specializing in middle-market facilities services companies with over $5bn of assets under management, and ZBS Partners, a leading roll-up incubator.

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