Customer Service Representative

4 days ago


Baltimore, Maryland, United States Municipal Employees Credit Union of Baltimore, Inc. Full time
Job Summary

We are seeking a highly skilled and detail-oriented Cash Handling Specialist to join our team at Municipal Employees Credit Union of Baltimore, Inc. As a key member of our financial services team, you will be responsible for providing exceptional customer service and handling cash transactions with a high degree of accuracy and efficiency.

Key Responsibilities
  • Provide basic cash receipt and payment services to members in accordance with credit union policies and procedures.
  • Maintain accurate transactional records and balance each day's cash drawer according to the Teller Accuracy Guidelines.
  • Refer members to Member Service Representatives to obtain product information and/or services that best meet their financial needs.
  • Watch for and report any suspicious activity or counterfeit monetary instruments.
Requirements
  • High School diploma, general studies required.
  • Six (6) to Twelve (12) months sales, customer service and cash handling and/or Teller experience preferred.
Working Conditions

This position requires the ability to work in a fast-paced environment and to handle multiple tasks simultaneously. The successful candidate will be able to work independently and as part of a team, and will be committed to providing exceptional customer service.



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