Customer Service Representative

4 days ago


Baltimore, Maryland, United States Giant Food Full time

About Giant Food

Giant Food is a leading grocery retailer in the Baltimore-Washington area, serving over 2 million customers weekly with annual sales exceeding $5 billion. Our mission is to provide exceptional customer service and quality products to our community.

Job Summary

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing excellent customer service, maintaining a clean and organized store environment, and supporting our sales team in achieving sales goals.

Key Responsibilities

  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Maintain a clean and organized store environment, including stocking shelves, creating displays, and ensuring a neat and tidy store appearance.
  • Support the sales team in achieving sales goals, including promoting products and services to customers.
  • Assist with packaging orders and preparing products for customers.

Why Work at Giant Food?

Giant Food offers a dynamic and supportive work environment, with opportunities for career growth and development. We value our employees and offer a range of benefits, including competitive pay, comprehensive training, and opportunities for advancement.

Requirements

To be successful as a Customer Service Representative, you will need:

Excellent communication and customer service skills.Ability to work in a fast-paced environment and multitask effectively.Basic math skills and accuracy with handling cash and operating a point-of-sale system.Ability to lift up to 50 pounds and stand for long periods of time.

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