Customer Service Representative
4 days ago
Job Summary
Bunzl Distribution USA is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities:
- Respond to customer inquiries and resolve issues in a timely and professional manner.
- Enter and process customer orders accurately and efficiently.
- Investigate and resolve customer complaints and concerns.
- Maintain strong relationships with internal and external customers through exceptional communication and service skills.
- Collaborate with other departments to address customer needs and provide solutions.
- Expedite orders as required to meet customer needs.
- Work effectively in a team environment to meet business goals and objectives.
Requirements:
- High School graduate or equivalent with a minimum of 2+ years' of customer service experience with technical products.
- AS400 experience is a plus.
- Ability to effectively work in a Windows environment with experience in Outlook, Word, and Excel.
- Excellent verbal and written communication skills.
- Problem-solving skills with the ability to multi-task using judgment and decision-making skills.
- Excellent detail-oriented customer service skills.
What We Offer:
- Competitive salaries.
- A comfortable work environment.
- A full range of benefits, including a 401(k) with a company match.
Equal Opportunity Employer:
Bunzl Distribution USA is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity and promotes equal opportunities for all employees and applicants.
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