Director of Culinary Operations

2 weeks ago

New York, New York, United States KLM Careers Full time

Job Summary:

KLM Careers is seeking a highly skilled and experienced Director of Manufacturing & Production Operations to oversee all culinary production for our Culinary Center in Brooklyn, NY. This is a unique opportunity for a strategic thinker with a passion for food production, facilities management, and client service.

Key Responsibilities:

  • Lead the Culinary Operations team in managing food production operations for multiple facilities within the hospital, ensuring timely and high-quality delivery.
  • Collaborate with culinary teams to execute menus developed by our in-house chef, maintaining consistency and quality across all locations.
  • Implement efficient manufacturing processes to scale production while adhering to regulatory standards and quality control measures.

Facilities Management:

  • Oversee facilities related to food production, including kitchen facilities, equipment, and storage areas.
  • Coordinate maintenance activities to ensure operational efficiency and compliance with safety standards.
  • Optimize facility layout and workflow to enhance productivity and streamline operations.

Client Interaction and Future Planning:

  • Act as the primary point of contact for client interaction, addressing concerns and proactively identifying opportunities for improvement.
  • Collaborate with clients to plan for future projects and expansions without disrupting ongoing production.
  • Anticipate client needs and develop strategies to enhance service offerings and meet evolving requirements.

Financial Management:

  • Assume significant financial responsibility, ensuring prudent allocation of resources and meticulous budget management.
  • Account for every dollar spent, maintaining transparency and accountability in financial transactions.
  • Implement cost-saving measures and efficiencies to optimize financial performance.

Union Employee Management:

  • Navigate the complexities of working with unionized employees, fostering positive labor relations and ensuring compliance with collective bargaining agreements.
  • Address employee concerns and grievances in a fair and equitable manner, promoting a collaborative and respectful work environment.

Requirements:

  • Bachelor's degree or equivalent experience.
  • Manufacturing experience to understand processes that drive production and focus on monitoring finances and future capital spend.
  • Experience in Quality Leadership, Finance, Union Management, and Manufacturing (FDA, USDA).
  • Experience in large-scale food manufacturing and production, preferably within a healthcare or institutional setting.
  • Experience in menu development and food service operations.
  • Experience in facilities management, including knowledge of kitchen equipment, maintenance protocols, and safety regulations.
  • Exceptional client interaction skills with a track record of building and maintaining strong relationships.
  • Financial acumen with the ability to manage budgets, analyze financial data, and drive cost-saving initiatives.
  • Experience working with unionized labor and navigating labor relations dynamics.
  • Familiarity with the New York market and regulatory environment.
  • US Citizen or Green Card holder.

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