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Medical Office Coordinator
2 months ago
We are seeking a highly skilled and compassionate Medical Front Desk Receptionist to join our team at New York Cancer & Blood Specialists. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our patients and healthcare team.
Key Responsibilities- Front Desk Operations: Manage the daily opening and closing procedures of the office, ensuring a smooth and efficient workflow.
- Patient Welcome and Support: Greet patients and visitors in a professional and courteous manner, providing a warm and welcoming environment.
- Administrative Support: Assist with scheduling patient appointments, collecting co-pays, and balancing office finances.
- Record Keeping: Maintain accurate and up-to-date patient records using our electronic medical record system.
- Scheduling and Coordination: Build and maintain physician schedules, ensuring efficient use of time and resources.
- Quality Assurance: Assist with the distribution of quality assurance surveys and prevention screenings.
- Communication: Respond to incoming messages from care team inboxes and monitor daily visit lists to ensure all patients are scheduled appropriately.
- Confidentiality: Protect patient privacy by adhering to HIPAA confidentiality guidelines.
- Team Collaboration: Contribute to a team effort by smoothly transitioning into other related daily roles as needed.
- Education: High school diploma with at least 1 year of experience; Bachelor's degree preferred.
- Communication Skills: Excellent oral and written communication skills.
- Teamwork: Ability to accept direction and work within a team concept.
- Technical Skills: Typing and computer skills an asset.
- Customer Service: Strong customer service skills.
We offer a competitive salary up to $22, as well as a comprehensive benefits package, including tuition reimbursement, health insurance, dental, vision, life insurance, short and long-term disability, 401(k) plan, generous PTO time, and 8 paid holidays (2 floating). We are an equal opportunity employer and welcome applications from diverse candidates.
