Medical Office Coordinator

5 days ago


Poughkeepsie, New York, United States New York Cancer & Blood Specialists Full time
Medical Front Desk Receptionist

At New York Cancer & Blood Specialists, we foster an environment where passionate professionals thrive. Our team of oncologists, hematologists, and staff are united by a mission: redefining what's possible against cancer and blood disorders. With cutting-edge treatments and a patient-first philosophy, we're innovators reshaping modern medicine.

Key Responsibilities:
  • Manage daily office operations, including opening and closing procedures.
  • Welcome patients and visitors with a pleasant, professional demeanor.
  • Assist in comforting patients and maintaining a clean reception area.
  • Answer telephones, respond to inquiries, and resolve issues.
  • Collect co-pays and balance office finances daily.
  • Assist patients with necessary forms and documentation.
  • Build and maintain patient records using our practice EMR system.
  • Coordinate physician schedules according to suggested rubrics.
  • Assist with daily distribution of quality assurance surveys and prevention screenings.
  • Monitor and respond to incoming messages from Care Team inboxes in collaboration with the nurse.
  • Ensure all patients requiring appointments are scheduled appropriately.
  • Protect patient privacy by adhering to HIPAA confidentiality guidelines.
  • Contribute to a team effort by adapting to other related daily roles as needed.
  • Maintain daily office operations by following standard policies and procedures.

Requirements:
  • High School diploma with at least 2 years of patient-facing receptionist experience.
  • Bachelor's Degree preferred.
  • Excellent oral and written communication skills.
  • Ability to accept direction and work within a team concept.
  • Typing and computer skills an asset.
  • Strong customer service skills.
  • Previous experience an asset.
Starting Salary $25/Hr. based on experience and education. Benefits include Tuition Reimbursement, Health Insurance on day 1 of employment, Dental, Vision, Life Insurance, Short and Long term disability, 401k Plan, generous PTO time, 8 paid holidays (2 floating) and more.

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