Medical Office Coordinator
5 days ago
At New York Cancer & Blood Specialists, we foster an environment where passionate professionals thrive. Our team of oncologists, hematologists, and staff are united by a mission: redefining what's possible against cancer and blood disorders. With cutting-edge treatments and a patient-first philosophy, we're innovators reshaping modern medicine.
Key Responsibilities:
- Manage daily office operations, including opening and closing procedures.
- Welcome patients and visitors with a pleasant, professional demeanor.
- Assist in comforting patients and maintaining a clean reception area.
- Answer telephones, respond to inquiries, and resolve issues.
- Collect co-pays and balance office finances daily.
- Assist patients with necessary forms and documentation.
- Build and maintain patient records using our practice EMR system.
- Coordinate physician schedules according to suggested rubrics.
- Assist with daily distribution of quality assurance surveys and prevention screenings.
- Monitor and respond to incoming messages from Care Team inboxes in collaboration with the nurse.
- Ensure all patients requiring appointments are scheduled appropriately.
- Protect patient privacy by adhering to HIPAA confidentiality guidelines.
- Contribute to a team effort by adapting to other related daily roles as needed.
- Maintain daily office operations by following standard policies and procedures.
Requirements:
- High School diploma with at least 2 years of patient-facing receptionist experience.
- Bachelor's Degree preferred.
- Excellent oral and written communication skills.
- Ability to accept direction and work within a team concept.
- Typing and computer skills an asset.
- Strong customer service skills.
- Previous experience an asset.
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