Medical Office Coordinator

2 days ago


Poughkeepsie, New York, United States Nuvance Health Full time
Job Summary

We are seeking a highly organized and detail-oriented Medical Office Coordinator to join our team at Nuvance Health. In this role, you will provide administrative support and coordinate patient care activities for our physician practice.

Key Responsibilities
  • Ensure accuracy of patient information, including demographics and insurance.
  • Provide exceptional customer service and communicate effectively with patients, families, and healthcare teams.
  • Answer phones, route calls, take messages, and convey information accurately.
  • Register, verify, and schedule patient appointments, testing, and referrals.
  • Reschedule cancelled, no-show, and tickler appointments.
  • Process record requests, including copying, billing, charging, and recording.
  • Collect co-pays and reconcile moneys for deposit.
  • Obtain and coordinate record retrieval for new and established patients.
  • Complete audits as assigned.
  • Perform intake and processing of medical records and other documentation via eFax.
  • Present a professional appearance and image.
  • Fulfill all compliance responsibilities related to the position.
  • Maintain and model Nuvance Health values.
  • Demonstrate regular, reliable, and predictable attendance.
Requirements
  • MS Outlook, Data Entry, and Excellent Communication Skills (written and verbal).
  • HS Graduate or Equivalent.
Preferred Qualifications
  • Practice Management System experience.
  • Medical office experience.
  • MS Excel.
Work Environment

This is a full-time position with a standard 40-hour workweek. The work schedule is 8 hours per day, with a 1.0 FTE.

Essential Functions
  • Some manual skills/motor coordination and finger dexterity.
  • Medium to Heavy effort. May exert up to 35 lbs. force.
  • Generally pleasant working conditions.
  • Some occupational risk.

Nuvance Health is an Equal Opportunity Employer and welcomes applications from diverse candidates. We will make reasonable accommodations to the known physical or mental limitations of a qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business.



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