Dental Office Coordinator

2 weeks ago


Poughkeepsie, New York, United States Poughkeepsie Dental Full time
About Poughkeepsie Dental

Poughkeepsie Dental is a thriving dental practice seeking a highly skilled and organized Dental Receptionist to join our team. As a Dental Receptionist, you will be the first point of contact for patients, providing exceptional customer service and ensuring a positive experience for all who visit our office.

Responsibilities
  • Manage front office duties, including answering phones, checking office mail and email, and communicating with patients and insurance companies.
  • Utilize Dentrix for patient scheduling and records, ensuring accurate and up-to-date information.
  • Schedule and confirm appointments for multiple providers in the office, ensuring seamless communication and coordination.
  • File patient insurance claims and follow up on outstanding claims, verification of benefits, and explanation of coverage.
  • Post insurance and patient payments and process accounts receivables, maintaining accurate financial records.
  • Review treatment plan fees and payment options with patients, providing clear and concise information.
  • Partner with the providers and team to implement Heartland Dental systems to optimize office potential.
What You'll Gain
  • Competitive benefits, including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off).
  • Front-loaded education and training, providing opportunities to develop to your full potential.
  • Access to on-demand Daily Pay, allowing for flexibility and convenience.
Qualifications
  • Experience working in a fast-paced and customer-centric environment.
  • Excellent communication and organizational skills, with the ability to multitask and prioritize tasks effectively.
  • Ability to maintain confidentiality and handle sensitive information with discretion.


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