Medical Office Support Specialist

4 weeks ago


Poughkeepsie, New York, United States Nuvance Health Full time
Job Summary:

As a Medical Office Support Specialist at Nuvance Health, you will play a vital role in ensuring the smooth operation of our medical practice. Your primary responsibility will be to provide clerical and administrative support to our healthcare team, while also coordinating patient care activities.

Key Responsibilities:

  • Verify patient information, including demographics and insurance, to ensure accuracy.
  • Provide exceptional customer service, communicating effectively with patients and their families.
  • Manage phone calls, take messages, and convey information to ensure seamless communication.
  • Register, verify, and schedule patient appointments, testing, and referrals.
  • Reschedule cancelled or no-show appointments, and process record requests.
  • Collect co-pays and reconcile moneys for deposit.
  • Coordinate record retrieval for new and established patients.
  • Complete audits as assigned, and perform intake and processing of medical records.
  • Present a professional appearance and image, and fulfill all compliance responsibilities related to the position.
  • Perform other duties as assigned by the healthcare team.

Requirements:

Education: High School Diploma/GED

Skills:

  • MS Outlook
  • Data Entry
  • Excellent Communication Skills (written and verbal)

Experience:

Minimum six months of experience in a medical office setting

Preferred Qualifications:

  • Practice Management System experience
  • Medical office experience
  • MS Excel

Salary Range:
$ Hourly

Nuvance Health is an Equal Opportunity Employer, including disability/vets. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.

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