Dental Office Coordinator

2 weeks ago

Poughkeepsie, New York, United States Heartland Dental and Supported Offices Full time
About the Role

We are seeking a highly motivated and organized Dental Receptionist to join our team at Poughkeepsie Dental, a thriving practice supported by Heartland Dental. As a key member of our front office team, you will be responsible for providing exceptional patient care and administrative support to our providers and staff.

Key Responsibilities
  • Greet and welcome patients, creating a positive first impression of our team
  • Manage front office duties, including answering phones, checking office mail and email, and communicating with patients and insurance companies
  • Utilize Dentrix for patient scheduling and records, ensuring accurate and up-to-date information
  • Schedule and confirm appointments for multiple providers, ensuring seamless communication and coordination
  • File patient insurance claims and follow up on outstanding claims, verification of benefits, and explanation of coverage
  • Post insurance and patient payments, and process accounts receivables, maintaining accurate financial records
  • Review treatment plan fees and payment options with patients, providing clear and concise information
  • Partner with providers and team members to implement Heartland Dental systems, optimizing office potential and improving patient care
What We Offer
  • Competitive benefits, including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)
  • Front-loaded education and training, providing opportunities for growth and development
  • Access to on-demand Daily Pay, offering flexibility and convenience
  • A supportive team atmosphere, with a focus on collaboration and community
Requirements
  • Experience working in a fast-paced, customer-centric environment
  • Excellent communication and organizational skills, with the ability to multitask and prioritize tasks
  • Ability to perform essential duties satisfactorily, with or without reasonable accommodation
About Heartland Dental

As the largest and one of the fastest-growing Dental Support Organizations, Heartland Dental provides exceptional service to its more than 2,300 supported doctors in 38 states and over 1,400 supported offices. Our mission is to support dentists and their teams as they deliver the highest quality dental care and experiences to the communities they serve, while providing exceptional careers and creating value for our stakeholders.

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