Global HR Process Leader

1 week ago

Houston, Texas, United States Weatherford Full time
OVERVIEW

Weatherford stands as a premier global energy services provider. Our exceptional team collaborates with clients to enhance their resources and unlock the full potential of their assets. With operations spanning manufacturing, research and development, service, and training facilities, we are the preferred choice for strategic solutions that enhance efficiency, flexibility, and accountability in energy operations.

Our focus is on advancing technology, digital solutions, and establishing our presence in the evolving energy landscape. Our capability to deliver integrated solutions across various segments is vital for growth in our core operations and the energy transition.

Energy producers encounter unique challenges daily, and it is our responsibility to devise solutions that improve safety, streamline operations, and maintain uptime to meet or exceed their objectives. We operate within the global energy sector, employing some of the most talented and diverse professionals in the industry. At Weatherford, we recognize the value each individual contributes. We embrace diversity in all its forms and take pride in our workforce. We invite you to become part of our passionate, skilled, world-class team.

Joining Weatherford means becoming part of a larger community, grounded in our core values and driven to develop innovative solutions for our clients. We celebrate each other's achievements, grow together, and continuously learn from one another. Individually, we are impressive; together, we are unstoppable. We are One Weatherford.

Weatherford provides competitive compensation, a comprehensive benefits package, and offers a challenging and rewarding career path, balancing structure and flexibility to navigate your own journey.

Weatherford is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, or other characteristics protected by law.

RESPONSIBILITIES

The HR Shared Services Global Process Owner (GPO) is tasked with leading the standardization of global Hire to Retire processes, enhancing transactional efficiency, building organizational capability, and establishing a prioritized roadmap for all global HR processes in collaboration with HR leadership. This role involves analyzing policies with policy owners, streamlining processes to support these policies, and setting key performance indicators for global HR operations. The GPO specializes in delivering value through process oversight, enhancement, and integration to ensure consistent and effective service delivery, focusing on process efficiencies and cost reduction. Key responsibilities include:
  • Designing the Hire to Retire process (including process mapping), monitoring, and improving processes; responsible for mapping the process, defining requirements, identifying improvement areas, implementing initiatives, and measuring outcomes with the HRSS Continuous Improvement team.
  • Ensuring processes are leaner, more efficient, and cost-effective.
  • Creating process maps, workflows, standard operating procedures, reports, and HRSS business case documents.
  • Being recognized as the 'go-to' expert within and across the HR function, ensuring no process changes occur without GPO engagement.
  • Developing best-in-class, standardized processes that provide a competitive advantage.
  • Monitoring user compliance and tracking adherence to required processes.
  • Ensuring KPIs are in the top quartile of metrics.
  • Supporting system implementation/enhancement initiatives impacting HR processes.
  • Conducting timely root cause analysis to identify problem drivers and implement necessary corrections or changes.
  • Identifying and driving process automation, including robotics, within the process area.
  • Collaborating with HR functions and service delivery teams to identify, prioritize, and implement process improvements for better business outcomes.
  • Establishing and maintaining process change control for all HR processes.
  • Providing HR process expertise for shared service migrations and business integrations, including M&A activities.
  • Building and maintaining partnerships with technology partners in the workstream.
  • Creating a prioritized, metric-driven pipeline of process-related improvements and opportunities, along with an associated governance model, serving as a liaison between technical and HR resources to reduce process costs, enhance efficiency, and improve user experience.
  • Developing business cases to quantify the cost and value of process opportunities and advocating for necessary funding.
  • Identifying gaps between global and regional processes with a clear plan to address these gaps while accommodating legal and regulatory variances.
QUALIFICATIONS
  • A bachelor's degree in human resources or a related business field; a graduate degree in a related field is preferred.
  • Over 4 years of experience in human resources and/or shared services operations, with a comprehensive understanding and expertise in HR end-to-end process design and management, particularly with Oracle HCM.
  • Experience in transformation and process design, preferably with the Oracle HCM system.
  • Knowledge of process mapping and subject matter expertise.
  • Required program and project management experience.
Desired Characteristics
  • Formal continuous improvement training (e.g., Lean/Six Sigma) is desirable.
  • Strong business acumen, understanding how changes in processes can significantly impact the business and vice versa.
  • Ability to think strategically while maintaining a strong focus on service delivery.
  • Confident presenter for diverse audiences.
  • Capacity to manage competing initiatives effectively.
  • Excellent interpersonal, verbal, and written communication skills.
  • Ability to multitask, self-manage, and meet critical deadlines with minimal supervision.

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