Collections Specialist

4 days ago


Plano, Texas, United States Russell Tobin & Associates Full time
Job Title: Collections Specialist

Russell Tobin & Associates is seeking a skilled Collections Specialist to join our team. As a Collections Specialist, you will be responsible for resolving customer account balances and providing exceptional customer service.

Key Responsibilities:
  • Resolve customer account balances through phone, email, and chat
  • Provide technical support and training to front-line agents
  • Document customer interactions and maintain accurate records
  • Meet service level metrics and handle multiple tasks with priority
  • Collect account balances and make outbound calls to customers
  • Run credit reports and make decisions on collections
  • Collaborate with various departments to resolve customer issues
Requirements:
  • Ability to navigate internal systems and accurately use Amazon Connect
  • Self-starting skills with ability to use SOPs in WIKI to meet SLA's
  • Competency in using CCP for phone calls and chats
  • Basic computer skills including MS Office Suite
  • Proficiency with a 10-key and basic accounting skills
  • High school diploma or GED required
Benefits:

Russell Tobin & Associates offers comprehensive healthcare coverage, 401(k) retirement savings, life and disability insurance, and employee assistance program.

Rate/Salary: $20-$23/hr, DOE



  • Plano, Texas, United States Russell Tobin & Associates Full time

    About the Role:Russell Tobin & Associates is seeking a skilled Collections Specialist to join our team. As a Collections Specialist, you will play a critical role in resolving customer account balances and providing exceptional customer service.Key Responsibilities:Resolve customer account balances through effective communication and negotiationProvide...


  • Plano, Texas, United States Russell Tobin Full time

    Job OverviewPosition: Collections SpecialistLocation: Remote/HybridContract Duration: 18 MonthsThe Collections Specialist will be tasked with managing inbound and outbound communications with clients who have overdue accounts. This role is crucial in minimizing financial losses for the organization by effectively recovering outstanding payments.Key...


  • Plano, Texas, United States LHH Recruitment Solutions Full time

    Job OverviewA fantastic opportunity for a Collections Specialist is available with a leading construction client through LHH Recruitment Solutions.We are seeking candidates with a minimum of two years' experience in a B2B Collections role. This position focuses on commercial collections, distinct from medical collections. The client is experiencing growth,...


  • Plano, Texas, United States Luminator Technology Group Full time

    Job OverviewLuminator Technology Group stands at the forefront of technology solutions that enhance intelligence, safety, and efficiency within public transit operations. With a global reach and a commitment to customer satisfaction, we serve clients in over 85 countries, employing nearly 1,000 dedicated professionals worldwide.As a pioneer in the design and...


  • Plano, Texas, United States Texas Oncology Full time

    Job OverviewTexas Oncology is seeking a dedicated Senior Blood Collection Specialist to become part of our esteemed team. This full-time role will play a vital part in our operations, contributing to our mission of providing exceptional cancer care. As the largest community oncology provider in the nation, Texas Oncology has over 600 providers across more...


  • Plano, Texas, United States Luminator Technology Group Full time

    Job OverviewLuminator Technology Group stands at the forefront of technology solutions, enhancing intelligence, safety, and efficiency within public transit operations. With a comprehensive portfolio of hardware and software solutions, we serve clients across more than 85 countries, employing nearly 1,000 dedicated professionals worldwide.We are currently...


  • Plano, Texas, United States CornerStone Staffing Full time

    CornerStone Staffing has partnered with a leading automotive company to seek a skilled collections and customer service professional for an entry-level position in their credit and banking department.**Job Summary:**We are looking for a talented individual with 1+ year(s) of high-volume call center experience, excellent customer service skills, and strong...


  • Plano, Texas, United States AMISEQ Full time

    Job SummaryWe are seeking a highly skilled Credit/Collections Officer to join our team at AMISEQ. As a key member of our collections team, you will be responsible for recovering company losses by obtaining payments from delinquent clients.Key ResponsibilitiesAnswer inbound calls and make outbound calls to clients who are past due on their accounts.Utilize...


  • Plano, Texas, United States Addison Group Full time

    Job DescriptionJob Title: LTACH Collector (Contract-to-Hire)Location: On-site, Plano, TXIndustry: Healthcare/Hospital CollectionsPay: $22 - $26 per hourAbout Our Client:We are partnering with a healthcare organization in need of an LTACH Collector to handle insurance follow-up, denied claims, and reimbursement analysis for inpatient hospital accounts. The...

  • Revenue Specialist

    7 hours ago


    Plano, Texas, United States CreditAssociates Full time

    Revenue Specialist Job DescriptionCreditAssociates, a leading direct-to-consumer financial services company, is seeking a Revenue Specialist to join its team. As a Revenue Specialist, you will play a critical role in ensuring timely revenue collection and settlement optimization.Key Responsibilities:Review accounts to ensure accurate fee collection and...

  • Revenue Specialist

    6 days ago


    Plano, Texas, United States CreditAssociates Full time

    Revenue Specialist Job DescriptionCreditAssociates, a leading direct-to-consumer financial services company, is seeking a Revenue Specialist to join its team. As a Revenue Specialist, you will play a critical role in ensuring timely revenue collection and settlement optimization.Key Responsibilities:Review accounts to ensure accurate fee collection and...


  • Plano, Texas, United States Addison Group Full time

    Job OverviewPosition Title: Outpatient Collections SpecialistLocation: Plano, TXSector: HealthcareCompensation: $22 - $26 per hourAbout the Organization:Addison Group is collaborating with a reputable healthcare provider in Plano, TX, to recruit two Outpatient Collections Specialists. These positions have become available due to internal staffing...


  • Plano, Texas, United States CreditAssociates Full time

    About the RoleCreditAssociates, a leading debt resolution company, is seeking a skilled Revenue Specialist to join its team. As a Revenue Specialist, you will play a critical role in ensuring the timely collection of revenue and optimizing settlements.Key ResponsibilitiesRevenue Collection and Optimization: Review accounts to ensure that all earned fees are...


  • Plano, Texas, United States Russell Tobin & Associates Full time

    Position Overview: Collections SpecialistRussell Tobin & Associates is seeking a dedicated Collections Specialist to join our dynamic team.Employment Type: Contract/HybridCompensation: $20-$23/hr, based on experienceKey Responsibilities:Respond to customer inquiries through various communication channels, including chat, email, and phone.Provide effective...


  • Plano, Texas, United States Russell Tobin & Associates Full time

    Position Overview: Collections SpecialistRussell Tobin & Associates is seeking a Collections Specialist to support our client, a leading multinational software company.Employment Type: Contract/HybridLocation: RemoteCompensation: $20-$23/hr, based on experienceKey Responsibilities:Respond to customer inquiries through various communication channels including...


  • Plano, Texas, United States Russell Tobin & Associates Full time

    What are we seeking in our Collections Specialist?Russell Tobin & Associates is in search of a Collections Specialist to support our operations.Employment Type: Contract/HybridCompensation: $20-$23/hr, based on experienceKey Responsibilities:Respond to customer inquiries through various communication channelsProvide troubleshooting assistance and explain...


  • Plano, Texas, United States CreditAssociates Full time

    About the RoleCreditAssociates, a leading debt resolution company, is seeking a skilled Revenue Specialist to join its team. As a Revenue Specialist, you will play a critical role in ensuring the timely collection of revenue and optimizing settlements.Key ResponsibilitiesRevenue Collection and Optimization: Review accounts to ensure that all earned fees are...


  • Plano, Texas, United States Addison Group Full time

    Job OverviewPosition Title: Outpatient Collections SpecialistLocation: Plano, TXSector: HealthcareCompensation: $22 - $26 per hourAbout the Organization:Addison Group is collaborating with a reputable healthcare provider in Plano, TX, to fill two positions for Outpatient Collections Specialists. These openings have arisen due to internal staffing...


  • Plano, Texas, United States Russell Tobin & Associates Full time

    Position Overview: Collections SpecialistRussell Tobin & Associates is seeking a dedicated Collections Specialist to support our client, a leading multinational software firm.Employment Type: Contract/HybridLocation: RemoteCompensation: $20-$23/hr, based on experienceKey Responsibilities:Respond to customer inquiries through various communication channels...


  • Plano, Texas, United States Russell Tobin & Associates Full time

    What qualities are we seeking in our Collections Specialist?Russell Tobin & Associates is currently seeking a Collections Specialist for a leading multinational software firm.Employment Type: Contract/HybridLocation: RemoteCompensation: $20-$23/hr, based on experienceKey Responsibilities:Respond to customer inquiries through various communication...