Sales Operations Manager

6 days ago


Cypress, California, United States Donna Karan Full time
Job Description

About the Role:

We are seeking a highly motivated and experienced Assistant Sales Manager to join our team at Donna Karan. As a key member of our sales leadership team, you will be responsible for driving sales growth, delivering exceptional customer service, and leading a team of sales associates to achieve business objectives.

Key Responsibilities:

  • Sales: Meet or exceed personal sales targets, motivate sales teams to drive store sales performance, and implement strategies to maximize profitability.
  • Customer Service: Provide exceptional customer service, ensure that sales teams follow suit, and promote a positive customer experience by maintaining a clean and well-organized store environment.
  • Leadership: Provide direction to sales teams to ensure floor coverage and completion of daily tasks, and develop a sales-focused store sales staff.
  • Training: Assist in the development of sales teams, ensure new associates are thoroughly trained and oriented to company standards, and monitor associate success and coach associates to help them achieve company expectations.

Requirements:

  • Two + years of successful specialty retail experience in a leadership role required, fashion retail preferred.
  • Post-Secondary education encouraged, retail management degree a plus.
  • Excellent interpersonal communication skills, promoting effective sales and customer relations.
  • Ability to work in a fast-paced environment.
  • Demonstrated leadership skills and qualities.

About Us:

Donna Karan is a dynamic company that provides competitive salary and excellent benefits, including medical, dental, 401k, life, disability, and more. We are an equal opportunity employer and a proud member of the AM Retail Group family of retail stores, which includes Wilsons Leather, G.H. Bass & Co, Calvin Klein Performance Shops, and Karl Lagerfeld Paris.



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