Business Development Representative
1 day ago
Are you passionate about delivering exceptional service? We're looking for a talented Client Service Representative to join our team.
About the Role:We're seeking a highly motivated and organized individual to provide top-notch customer service to our clients. As a Client Service Representative, you will be responsible for:
- Receiving and making business customer calls
- Providing excellent customer service to both internal and external clients
- Following up and through with all customer interactions
- Responding promptly to customer inquiries over the phone or electronically
- Organizing workflow to meet customer timeframes and demands
- Recommending process improvements where applicable
- Data entry of client information, electronic filing and retrieval of documents
- Navigating multiple databases quickly and accurately
- Researching and analyzing legal documents
- Managing customer portfolios
- Maintaining and growing existing customer business by providing outstanding service and recognizing and proactively offering appropriate services
- Experience working in a call center, customer service, or administrative capacity
- Energetic self-starter who thrives in a fast-paced, team-oriented environment
- Attention to detail and accuracy
- Strong prioritization and time-management skills
- Flexibility and agility, with the ability to multitask
- Problem-solving skills
- Strong computer skills and proficiency in MS Office, Word, and Excel
- Excellent verbal and written communication skills
- Salesforce experience a plus
Corporation Service Company (CSC) is a global business, legal, and financial services company based in Wilmington, Delaware, USA. We provide knowledge-based solutions to clients worldwide and have offices and capabilities in over 140 jurisdictions. We're a company of helpful people teaming up to make a difference in global business and our local communities.
We're committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued. Our colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance.
We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs.
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