Client Services Coordinator
2 weeks ago
BAYADA Home Health Care is seeking a **Client Services Associate** to join our dedicated team. This role is essential in ensuring that our clients receive exceptional home health care services with compassion and reliability.
The **Client Services Associate** will be responsible for:
- Delivering outstanding customer service and maintaining high standards of home care.
- Overseeing the coordination of client services and addressing urgent scheduling challenges.
- Establishing strong relationships with clients, referral sources, payors, and community organizations.
- Fostering effective communication and collaboration within the team.
- Managing the financial aspects of your caseload by tracking key performance indicators (admissions, Medicare percentage, reasons for referrals being rejected, etc.).
- Collaborating with Clinical Managers to provide guidance and support to field staff.
Qualifications for the **Client Services Associate** position include:
- A college degree is preferred, or a minimum of 2 years of relevant experience.
- Prior experience in a supervisory role is advantageous.
- A proven track record of successfully taking on increased responsibilities and achieving goals.
- A desire to grow and advance within the organization.
- Strong computer proficiency, particularly with electronic medical records.
- Excellent communication and interpersonal skills.
BAYADA offers a comprehensive benefits package that includes:
- Paid holidays, vacation, and sick leave.
- Vision, dental, and medical health plans.
- Employer-paid life insurance.
- 401k plan with company match.
- Direct deposit and employee assistance programs.
As a certified and licensed home health care provider, BAYADA adheres to all state and local regulations. We are an Equal Opportunity Employer, committed to creating a diverse and inclusive workplace.
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