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Client Intake Coordinator

2 months ago

Dover, Delaware, United States Sedgwick Full time

About Us: At Sedgwick, we prioritize the well-being of our colleagues and the communities we serve. Our culture is built on a foundation of care, flexibility, and inclusivity, allowing you to balance your professional and personal life effectively.

Role Overview: The primary responsibility of the Intake Care Coordinator is to efficiently set up new orders within our operating system while providing exceptional support to our clients.

Key Responsibilities:

  • Accurately input and manage new orders in the operating system.
  • Engage with clients and claimants through outbound calls to gather necessary claim details.
  • Respond to inbound inquiries and ensure all parties have the required information for effective claim management.
  • Utilize various platforms to identify adjusters for claim assignments.
  • Perform additional tasks as required to support the team.

Candidate Profile: We seek motivated individuals who excel in collaborative settings and are committed to delivering high-quality work. Proficiency in Spanish is highly desirable.

Qualifications:

  • High School Diploma and/or GED.

Benefits:

  • Comprehensive benefits package including medical, dental, vision, 401K, and PTO starting from day one.
  • A supportive team environment that fosters problem-solving and collaboration.
  • A culture that values collective contributions and encourages personal growth.

Compensation: Sedgwick offers a competitive salary range of $14.50-$17.50 for this role, with a comprehensive benefits package that includes medical, dental, vision, 401k matching, and more.

Commitment to Diversity: Sedgwick is an Equal Opportunity Employer and maintains a Drug-Free Workplace. We value diversity and encourage individuals with unique skills and experiences to apply.

Our Mission: At Sedgwick, we believe that taking care of people is fundamental to our success. Together, we strive to make a positive impact on the lives of those we serve.