Product Quality Assurance Supervisor

5 days ago

Fremont, Michigan, United States Nestle Operational Services Worldwide SA Full time
Job Description

Nestle Operational Services Worldwide SA is seeking a highly skilled and experienced Quality Assurance Supervisor to join our team. As a Quality Assurance Supervisor, you will play a critical role in ensuring the quality of our products and services meets the highest standards.

Key Responsibilities:
  • Quality Guardianship: Notify production personnel and management of significant deviations and products blocked.
  • People and Know-How: Lead and motivate the team in achieving their objectives, contribute to the development of competence of quality professionals, promote quality awareness and commitment to quality across the unit, and develop, provide, and facilitate quality training modules for business unit staff.
  • Quality System: Define and update specific quality procedures, instructions, and tools for the business unit, contribute to defining and following up on quality KPIs, set operational objectives in collaboration with the factory quality manager, and author and revise forms/SOPs as necessary.
  • Quality Mastership: Support Nestle's Continuous Excellence program in the quest for zero defect, support activities to achieve compliance with Nestle's Quality Management System requirements and other applicable instructions and standards, assist and support all validation activities in the business unit, and act as a quality liaison for the business unit for hygiene, HACCP, and thermal process activities.
  • Quality Auditing and Verification: Support unit readiness for internal and external audits, perform trouble shooting and corrective action follow-up of non-conformities, support management of change (MOC) implementation, and work with external certification and regulatory parties as required, such as FDA, USDA, Kosher, and Organic programs.
  • Quality by Design: Support and act as a quality liaison for projects during industrialization and launch steps.
  • Quality Control Activities: Act as a positive release coordinator for business units' products.
Requirements:
  • Supervision of 1-5 people
  • Indirect supervision to operations and maintenance teams
Key Internal Relationships:
  • Department heads of the factory
  • Functional quality contacts (market, regional hubs, etc.)
Key External Relationships:
  • Suppliers
  • Local government agencies
  • Auditing bodies
Education/Experience:
  • Bachelor's degree required (preferred microbiology, chemistry, or food science)
  • Minimum of 3-5 years of related quality experience required in a manufacturing regulatory environment (food or pharma preferred); aseptic exposure a big plus
  • 1-3 years leadership experience highly preferred; exposure to the audit process

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