Senior Technical Business Analyst
4 days ago
Cognizant's Cloud, Infrastructure, and Security Services Practice is dedicated to driving digital transformation by modernizing infrastructure and workplaces to meet the evolving needs of the digital era. Our holistic approach delivers key results for our customers by achieving cloud-driven modernization and workplace and operational transformation to run the business in a secure environment.
Job SummaryThe Senior Technical Business Analyst - Integrated Risk Management & SecOps will provide technical business analysis expertise in assessing, identifying, designing/re-designing, and implementing cybersecurity, enterprise risk, and data privacy processes in a Governance, Risk Management, and Compliance (GRC) platform. This role will work with project teams, service providers, and business units to bring pragmatic technical business analyst experience to meet the client's present and emergent business needs.
Key Responsibilities- Domain Understanding: Develop a strong understanding of cybersecurity governance, risk, and compliance, security operations, data privacy, and enterprise risk management domains at Cognizant, and the underlying enabling processes, procedures, and systems.
- Workshops and Process Design: Conduct workshops with multiple customer functions to capture their as-is-process needs, current pain-points, and design a to-be-model to address the pain-points, resulting in streamlined, efficient, effective, and auditable processes.
- Data Access Model: Review, analyze, and design a common data access model for cybersecurity, data privacy, and enterprise risk management.
- Technical Requirements: Work closely with developers, testers, and platform teams to ensure accurate implementation of technical requirements.
- Solution Development: Collaborate with domain authorities and other partners to develop detailed technical solution requirements, sprint backlogs, including sprint planning, reviews, and story refinement sessions.
- Product Backlog: Work with the Project Manager to develop and lead the Product Backlog for the project.
- Requirements Review: Conduct review of various categories of requirements with relevant team members and domain experts and seek approval from appropriate governance functions.
- Design Artifacts: Participate in the review of design artifacts to ensure alignment with business needs and solution requirements.
- Acceptance Criteria: Create acceptance criteria in collaboration with key collaborators and seek approval from appropriate governance functions. Ensure review of test cases to ensure comprehensive test coverage.
- System Testing: Support integrated system testing as needed.
- User Acceptance Testing: Support demos to customers and coordinate user acceptance testing (UAT) for end-users, where applicable.
- Leading Complex Projects: Experience leading complex, multi-disciplinary projects as a Senior Business Analyst.
- Agile and Waterfall Environments: Practical, hands-on working knowledge with both Waterfall and Agile environments.
- Azure DevOps: Hands-on use of Azure DevOps tool for handling development and design artifacts.
- Requirement Analysis: Experience in gathering and analyzing business/functional/technical implementation requirements for refined migrations from Archer to ServiceNow implementation.
- Process Reengineering: Experience with reviewing, analyzing, and redesigning cybersecurity governance, risk, and compliance, and security operations processes for robustness, efficiency, effectiveness, and simplicity.
- Documentation Skills: Proficiency in creating comprehensive documentation, including process flows, functional, and technical specifications.
- Technical Experience: Deep understanding and hands-on working experience of ServiceNow Integrated Risk Management (IRM) and Security Operations modules. Prior similar experience with Archer is a plus.
- Soft Skills: Analytical skills that enable synthesis of inputs from many sources and allow for strategic thinking and tactical implementation. Spoken and written communications that are compelling, convincing, and reassuring, and skills to articulate complex technical ideas to non-technical stakeholders. Ability to think laterally and to have input to/propose detailed, complex solutions to technical issues. Ability to work well under pressure and to meet tight deadlines. Demonstrates a high level of motivation, confidence, integrity, and responsibility. Ability to be organized, responsive, and to be able to effectively multi-task with a focus on driving results.
Bachelor's degree in information security, computer science, engineering, mathematics, business, or related field of study plus a minimum of 10 years of relevant experience in regulated industries; OR Advanced degree in Information Security, computer science, engineering, mathematics, business, or related field of study plus a minimum of 5 years of relevant experience in regulated industries.
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