Senior Business Analyst

4 days ago

Washington, Washington, D.C., United States KPMG Full time

About KPMG

KPMG is a leading professional services firm that provides audit, tax, and advisory services to clients across various industries. Our team of experts is dedicated to helping our clients achieve their goals and overcome complex challenges.

Job Summary

We are seeking a highly skilled Senior Business Analyst to join our Federal Advisory practice. As a Senior Business Analyst, you will play a critical role in helping our clients navigate complex business challenges and achieve their goals.

Key Responsibilities

  • Business Analysis
    • Conduct business needs identification, business analysis planning, stakeholder analysis, and change activities
    • Lead business process definition, re-engineering, improvement, and gap analysis of current/to-be processes with key customer sponsors and stakeholders
  • Requirements Management
    • Maintain requirements documentation to ensure all approved business requirements, use cases, process flows, and reporting requirements are up to date
    • Lead the flow of requirements from the product backlog into sprint planning, providing a controlled, joined-up overall view of the business and functional requirements at a detailed level
  • Stakeholder Management
    • Serve as a liaison between business owners, end users, and IT partners ensuring a cohesive approach, comprehensive solutions, and excellence in delivery
    • Work with stakeholders, focus groups, and end users to analyze, evaluate, and develop business use cases and business process models to aid translation of business requirements into functional/technical requirements
  • Requirements Elicitation
    • Create wireframes/mockups for user stories, develop and maintain user stories leveraging ServiceNow, and communicate requirements so that development teams can work effectively
    • Analyze and verify requirements against existing and planned product capabilities

Qualifications

  • A minimum of three years of ITSM or ServiceNow project management experience; U.S. Federal government consulting experience preferred
  • Bachelor's degree in Information Systems, Computer Science, or a related discipline from an accredited college/university
  • Experience using Agile methodologies
  • Familiarity with implementing solutions on the ServiceNow platform
  • Solid understanding of Agile processes and methodologies, including the ability to properly write user stories and breaking down large stories into component parts
  • Experience of using business analysis tools/techniques to design and deliver business change
  • Experience with requirements elicitation or the configuration of the ServiceNow platform
  • Strong engagement, communication, and facilitation skills, including presentation and influencing skills
  • Ability to travel as required to support firm engagements
  • Applicant must possess a U.S. Government Secret clearance

What We Offer

KPMG offers a comprehensive compensation and benefits package, including a competitive salary, comprehensive health insurance, retirement savings plan, and paid time off. We also offer opportunities for professional development and growth, as well as a collaborative and inclusive work environment.

Language

English (en-US)

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