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Client Relationship Manager
2 months ago
Commercial Millworks Inc is seeking a dedicated Client Relationship Manager to enhance our team. This pivotal role will serve as the primary contact for all significant business accounts, focusing on fostering strong client relationships and ensuring a positive experience.
The successful candidate will possess a background in client management and a proven track record of generating new business opportunities with both current and prospective clients. A collaborative approach with cross-functional teams, particularly in customer service and product innovation, is essential to elevate the overall client experience.
Key Responsibilities:
- Manage client accounts effectively – This includes cultivating new business while negotiating contracts and agreements to optimize profitability.
- Collaborate across departments – Partner closely with the sales team to meet targets while ensuring client satisfaction and engagement with our offerings.
- Guarantee timely delivery to clients – Oversee the prompt and successful delivery of solutions tailored to client needs and objectives.
Qualifications:
- Bachelor's degree in Business, Sales, or a related discipline.
- Exceptional verbal and written communication skills.
- Strong listening, negotiation, and presentation capabilities.
- Experience with CRM software is advantageous.
- Demonstrated ability to manage multiple client accounts simultaneously while maintaining meticulous attention to detail.
- Proven skills in communicating, presenting, and influencing key stakeholders at all organizational levels, including executive leadership.
- Willingness to travel as necessary for the role.
About Us: We take pride in being members of the Architectural Woodwork Institute and have achieved our A.W.I. Premium Quality Certification through rigorous evaluations. Our products consistently meet or exceed the Architectural Woodwork Institute Quality Standards. We are certified by the Forest Stewardship Council (FSC) and are well-versed in LEED project requirements. We also maintain a Drug-Free Workplace.
With a comprehensive facility of 15,000 square feet, every aspect of your project is monitored by our management team. Our workshop is equipped with advanced woodworking machinery, continually updated to incorporate the latest technology for optimal production. Our state-of-the-art finishing booth allows us to achieve furniture-quality finishes. We invite you to explore our Gallery showcasing a selection of our work and encourage you to reach out regarding any projects you are considering. We aspire to be your partner in success for your next architectural millwork endeavor.
