Receptionist - Drop-In Center

5 days ago


San Francisco, California, United States Larkin Street Youth Services Full time
Job Summary

We are seeking a highly motivated and detail-oriented Receptionist to join our team at Larkin Street Youth Services. As a Receptionist, you will play a critical role in ensuring the smooth operation of our drop-in center, providing exceptional customer service to our clients, and maintaining a safe and welcoming environment.

Key Responsibilities
  • Client Services: Greet clients and visitors, answer phone calls, and respond to inquiries in a professional and courteous manner.
  • Front Desk Operations: Maintain the front desk area, including answering phones, responding to emails, and managing client records.
  • Client Screening: Screen clients and visitors to ensure they are eligible for services and escorted by staff at all times.
  • Administrative Support: Provide administrative support to the Program Manager and other staff members as needed.
  • Facility Maintenance: Assist in maintaining the cleanliness and organization of the facility, including restocking supplies and performing minor repairs.
Requirements
  • Education and Experience: High school diploma or equivalent required; 1-2 years of experience in a customer service or administrative role preferred.
  • Skills and Abilities: Excellent communication and interpersonal skills; ability to work in a fast-paced environment; proficiency in Microsoft Office and other software applications.
  • Values and Qualities: Passion for serving youth experiencing homelessness; commitment to diversity, equity, and inclusion; ability to work collaboratively as part of a team.
Benefits
  • Competitive Salary: $25.00 per hour, with bilingual incentive pay available.
  • Benefits Package: Choice of medical plans, dental and vision insurance, 3 weeks of vacation annually, and 11 paid holidays.
  • Professional Development: Opportunities for training and professional growth in a dynamic and supportive environment.
How to Apply

Interested candidates should submit their application, including a cover letter and resume, to [insert contact information].


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