Client Relations Coordinator

2 weeks ago


Holland, Michigan, United States Levata Full time


**Client Relations / Order Processing Specialist at Levata**

At **Levata**, we strive to create an experience that is smooth, impactful, and filled with opportunities to enhance your capabilities. By thinking innovatively, we empower future possibilities through our extensive knowledge. Join a team where complexity is transformed into clarity, leading to insightful options and recommendations.

Key Responsibilities
  • Precisely manage and enter customer orders
  • Engage with clients to swiftly and professionally resolve inquiries; ensure all pending orders are effectively managed
  • Collaborate with Account Managers on client accounts
  • Efficiently handle Return Merchandise Authorizations (RMAs)
  • Process Customer Credit Requests
  • Escalate issues when necessary
Required Qualifications
  • High school diploma or equivalent required
  • 2 years of experience in a similar role
  • Strong attention to detail
  • Proficient in computer applications
  • Excellent communication skills
  • Ability to thrive in a fast-paced environment
  • Capacity to work independently
Ideal Candidate Attributes

Our core values are essential to our mission. You should be someone who:
  • takes initiative - Respond promptly to clients and strive for excellence in all tasks
  • builds trust - Act in the best interest of the client and honor commitments
  • thinks innovatively - Maintain a forward-thinking perspective, integrating expertise and creativity into every interaction
  • simplifies processes - Identify solutions to challenges and clarify complex issues
  • collaborates effectively - Promote inclusivity and teamwork to delight clients and achieve shared success
About Levata

**Levata** is a rapidly growing global provider of technology solutions that empower businesses to succeed in a dynamic landscape. Our offerings include devices, software, services, and supplies that enable organizations to gather and manage data related to their assets, personnel, and transactions. Our solutions enhance productivity, deliver exceptional customer experiences, and drive better outcomes for our clients. Customer service is central to Levata, providing innovative solutions through our dedicated teams who work closely with each client to establish lasting strategic partnerships.

What We Provide
  • Competitive salary along with a comprehensive benefits package, including medical, dental, vision, life insurance, flexible spending accounts, 401k, paid time off, and parental leave.
**Levata** is proud to be an Equal Opportunity Employer, and all qualified candidates will be considered for employment opportunities without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. If you require assistance during the application process due to a disability or special need, please reach out for support.

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