Client Support Specialist
2 weeks ago
**Position Overview**
Comfort Control Inc. is seeking a dedicated **full-time Client Support Specialist / Dispatcher** to provide exceptional assistance to our clients regarding their HVAC requirements. If you thrive in a **collaborative and encouraging atmosphere**, this role is designed for you. This position offers a **full-time schedule** with a **competitive hourly wage** of **$18**. We also offer a comprehensive package of **benefits and perks**, including a **retirement plan, paid time off, holidays, bonus opportunities, and necessary equipment such as uniforms, iPads, and iPhones**.
**About Comfort Control Inc.**
Since our inception in 1992, we have been committed to delivering outstanding HVAC services to both residential and commercial clients. Our mission is to ensure that every job we undertake leaves our clients with a sense of satisfaction and amazement. We prioritize values such as accountability, teamwork, and integrity, ensuring that we always act in the best interest of our clients and treat their time and property with the utmost respect. Our goal is to exceed customer expectations consistently.
Our workforce comprises reliable and professional individuals whom we hold in high regard. We recognize our responsibility towards our employees' well-being and strive to foster a **positive work culture** by placing the right individuals in suitable roles. We also ensure that our staff has the **necessary tools** to perform their duties effectively and that they are **acknowledged** for their hard work.
**Daily Responsibilities of a Client Support Specialist / Dispatcher**
In the role of Client Support Specialist / Dispatcher, you will be instrumental in maintaining customer satisfaction and keeping clients informed. Your responsibilities will include:
- Engaging with clients to accurately identify their HVAC concerns.
- Coordinating and scheduling the appropriate services and technicians.
- Addressing any issues or inquiries with professionalism and patience.
- Providing clients with information about their services and assisting technicians as required.
- Maintaining a tidy workspace.
**Qualifications for the Role**
To be successful in this position, candidates should possess:
- Outstanding customer service abilities.
- A clear criminal background check.
If you believe you would excel as our Client Support Specialist / Dispatcher, we encourage you to consider this opportunity.
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