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Junior Customer Support Specialist

2 months ago


Buford, Georgia, United States AARON OVERHEAD DOORS Full time


Entry-Level Customer Support Specialist

Welcome Are you prepared to embark on an exciting journey filled with learning and exceptional customer service? At Aaron Overhead Doors, we are seeking an Entry-Level Customer Support Specialist, and you might just be the perfect fit This role is not your typical job; it's an adventure towards mastering the art of customer service while enjoying every moment.

Your Daily Responsibilities:
  • Embrace Our Values: Live by our core principles, which are truly remarkable:
    Integrity: Always do the right thing.
    Deliver Excellence: Strive to impress our customers.
    Team Leadership: Inspire and guide your colleagues.
    Innovative Thinking: Bring fresh ideas to the table.
    Attention to Detail: Ensure nothing slips through the cracks.
    Support Our Team: Work collaboratively for success.
    Cultivate a Positive Environment: Be the reason someone smiles today.
    Enjoy Your Work: Bring joy to your daily tasks.
    Give Back: Contribute positively to our community.
    Protect Our Brand: Uphold the values of Aaron Overhead Doors.

Join Us in Our Mission

We are more than just a company; we are a community dedicated to making a positive impact. Our goal is to foster connections and share our passion for service in every interaction.

What You Bring to the Team:
  • Previous customer service experience is a plus, but not essential.
  • A willingness to learn and grow in a supportive environment.

Why Choose Us?

Become part of a team where work feels like a gathering of friends. Expect opportunities for personal and professional growth, along with memorable experiences. We prioritize camaraderie, laughter, and support.

Key Responsibilities:

Phone Management: Handle incoming calls with professionalism and care.

Appointment Coordination: Organize schedules and appointments efficiently.

Exceptional Service: Provide service that leaves a lasting impression.

Social Media Engagement: Participate in our online community positively.

Continuous Learning: Embrace training opportunities to enhance your skills.

Ideal Candidate Traits:

• Quick-thinking and adaptable.

• Excellent communication skills, both verbal and written.

• Ability to thrive in a fast-paced environment.

• Enthusiastic about our company culture and values.