AWS Technical Program Manager

2 months ago


Seattle, Washington, United States Amazon Services LLC - A57 Full time
About the Role

We are seeking a highly skilled Technical Program Manager to join our Workforce Planning team at Amazon Web Services (AWS). As a Technical Program Manager, you will play a key role in driving the development and implementation of workforce planning strategies and tools that support the growth and success of our business.

Key Responsibilities
  • Partner with senior leaders in the Workforce Planning team to develop and implement workforce planning strategies and tools that support the growth and success of our business.
  • Work closely with Finance, HR, and business leadership to manage the creation of tools and processes that support the one- and three-year workforce plans in cadence with AWS' operational cycles.
  • Earn trust with internal stakeholders and customers, and develop collaborative solutions that create measurable economic impact on AWS.
  • Leverage deep knowledge of workforce planning methodologies, data sources, and practices to invent, evolve, improve, and simplify workforce planning processes.
  • Drive large-scale workforce planning programs that solve significantly complex or endemic problems.
  • Consistently bring strong, data-driven business and technical judgment to decisions.
  • Recognize when designs/solutions require additional technical guidance (e.g., from senior practitioners or subject matter experts).
  • Advocate for and guide workforce programs. Influence teams to dedicate resources, and lead the effort (or finds appropriate owner).
  • Capture the right metrics to influence stakeholders and measure success.
About the Team

Our team is responsible for developing and implementing workforce planning strategies and tools that support the growth and success of our business. We are a collaborative and dynamic team that values innovation, creativity, and continuous learning.

What We Offer
  • A dynamic and fast-paced work environment with opportunities for growth and development.
  • A competitive salary and benefits package.
  • The opportunity to work with a talented and diverse team of professionals.
  • The chance to make a meaningful impact on the growth and success of our business.
Requirements
  • Bachelor's degree in statistics, engineering, I/O psychology, mathematics, economics, or related field, and 6+ years of domain experience.
  • Experience setting technical requirements for process automation and strong analytical and problem-solving skills, expertise in deriving insights through data analysis, practical knowledge and experience in inferential statistical application.
  • Excellent attention to detail and the ability to dive deep into the data.
  • Strong interpersonal and communication skills, ability to engage effectively with a broad range of audiences including senior business leaders and cross-functional colleagues.
  • Ability to work efficiently in a dynamic and ambiguous environment by combining analytical rigor and judgment.
Preferred Qualifications
  • Strong commitment to exceptional customer experience, enthusiasm to drive positive change and ability to persuade.
  • Excellent communication skills, both verbal and written (ability to present detailed technical analysis, assumptions, and recommendations succinctly).
  • Application of data mining/machine learning algorithms.
  • Experience with making large scale optimization and predictive models.
  • Experience with compensation data, financial analysis, and opex budgeting.


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